Episode 339: Change Management Strategy: A Practical Approach (Free)




The Project Management Podcast show

Summary: Play Now: This episode is sponsored by the PMP Exam Simulator: Cornelius Fichtner and Jack Ferraro This interview with Jack Ferraro was recorded at the 2015 PMI Global Congress in Orlando, Florida. We discuss his paper and presentation "Measure Twice, Change Once: Practical Strategies for Change Management". Here is the paper's abstract: Sound change management processes and behaviors link strategy and execution teams. They enable portfolio managers, executive leadership, and program and project teams to increase their organization’s ability to react effectively to change. This paper presents a comprehensive approach to making an organization more responsive to change by means of effective structuring, planning, and measuring of change management across portfolios, programs and projects. It explores the role of change management in portfolio management and how to structure an organization for successful change. It discusses the value of measuring change management and how to best do so before, during, and after the change process. With effective structuring, planning, and measuring of change management efforts, organizations can achieve effective change when challenged by resource constraints and conflicting executive priorities. Episode Transcript Below are the first few pages of the transcript. The complete transcript is available to Premium subscribers only. Podcast Introduction Cornelius Fichtner: Hello, everyone and welcome back to the 2015 PMI Global Congress at Disneyworld in Orlando in Florida. Welcome back to the Project Management Podcast. With me right now is Jack Ferraro and we want to discuss his paper and presentation, "Measure Twice, Change Once: Practical Strategies for Change Management". Hello, Jack. Jack Ferarro:   Hello, Cornelius. Good to see you again. Cornelius Fichtner:   Welcome back. It looks like we're meeting each other every year at this conference or a similar one. Jack Ferarro:   Then it's a great wonderful thing to see you again. Cornelius Fichtner:   Okay. So let me ask you my first question here that's the same one that I'm asking everybody at the congress. 2016 is around the corner, what do you see as trends coming our way? Jack Ferarro:   Yes, I saw your email, you gave a little heads up on this question which I certainly appreciate. Cornelius Fichtner:   I don't want to just jump in on you. Jack Ferarro:   I think I really see two main trends at the organizational level or at the organizational project management level. I see a trend towards increasingly adapting high breed type of methodologies where people might be using Agile at one point of the organization or more traditional, Waterfall, or PMBOK® processes in another part of the organization. And in some cases, trying to meld this together and blend them together. So I think, from an organizational standpoint, I see this highbred approach becoming a trend. From a practitioner's standpoint, I think the trend really still eases around this identity crisis, the identity crisis of the project manager, now that project management is really for everyone. And I've seen a lot of organizations having business leaders, functional managers, technical managers, run projects, take the role of the project manager. So from an individual standpoint, I still think there's a level of anxiety around this identity crisis in terms of where the professional project manager fits in to some of these highbred lifecycles. Cornelius Fichtner:   All right. Practical Strategies for Change Management is the title of your paper and presentation which you did this morning to a full ballroom, I hear. Why did you select this topic? What interest you in strategies for change management? Jack Ferarro:   Well, I think one area where project managers can really distinguish themselves is around change management, in terms of how they deli