Summary: Click here to Subscribe to the ‘New Business Podcast’ via iTunes! With the advent of social media, customer service has changed dramatically. Many companies today have no idea what they’re doing online, nor how to manage their new media presence. In fact, a lot of them want nothing to do with social media and resist (...) Continue Reading The post NBP040 – Customer Service, Killing Kittens and Unmarketing, with Scott Stratten appeared first on ChrisDucker.com.
