Summary: Microsoft tech troubleshooter extraordinaire Gov Maharaj and I help walk you through troubleshooting solutions to your tech support problems. If you have a problem you want to send us, you can use the Problem Step Recorder in Windows 7 (see this for details on how) and send us the zip file to DefragShow@microsoft.com. We will also be checking comments for problems, but the email address will let us contact you if needed.[00:18] - What's the app with the Swiss Army knife icon? [01:05] - Storage Spaces not spinning down when unused. [03:02] - Outlook asks to be default mail program on every start. [04:38] - Out pick for a Haswell-based laptop. [07:15] - Drawbacks, incompatibilities, licensing with Hyper-V boot on laptop. [12:20] - Unable to view help with PerfView. [13:54] - Increasing icon overlay in Windows Explorer. [14:25] - What is LogonUI.exe /flags:0x0? [14:54] - Why Win7 uses taskeng.exe and Win8 uses services.exe. [link][16:45] - Isn't there some benefit to using SuperFetch PreFetch on SSD? [18:16] - Pick of the Week: Project Spark [link]
