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The Water Brothers

The Water Brothers

By American Water College

Welcome to the Water Brothers, where water and wastewater treatment professionals come to get useful information and tips for building their careers.
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5 Behaviors of a Cohesive Team

The Water BrothersMay 23, 2019

00:00
27:50
5 Behaviors of a Cohesive Team

5 Behaviors of a Cohesive Team

A productive and cohesive team makes better decisions, leverages the skills and ideas of all team members, avoids wasting time and energy on politics and destructive conflict, and is more fun to be on.  Listen as the Water Brothers discuss the 5 Dysfunctions of a Team and give some tips on how to overcome them with the 5 Behaviors of a Cohesive Team.

May 23, 201927:50
Resolving Conflict

Resolving Conflict

Conflict arises when individuals and teams have different wants, needs, or expectations.  Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise.  The question is, will the conflict become an asset or a liability.  Unresolved conflict is detrimental to an organization.  Listen as the Water Brothers present a simple process for resolving conflict.

May 09, 201922:04
Managing Change and Transition

Managing Change and Transition

Water sector utilities are experiencing change at a rapid rate these days.  Effective utility managers are equipped to lead their teams through change and transition.  Listen as the Water Brothers discuss the importance of helping your team navigate the different phases of transition that take place during any change event.

Apr 29, 201925:12
Water Utility Communication and Public Relations

Water Utility Communication and Public Relations

The Water Brothers talk to The H2du0, Stephanie Zavala and Ariane Shipley from Rogue Water about communication and the water utility.  They discuss building bridges between the water industry and the people they serve and the importance of communication as a fundamental building block for building those bridges.

Apr 10, 201927:38
EUM - Performance Management

EUM - Performance Management

Listen to the Water Brothers discuss the simplicity and power of a performance management program.  You'll get tips on how to improve the morale and performance of your team using a few basic tools.

Apr 04, 201934:52
Utility Specific Training Academy

Utility Specific Training Academy

Listen and learn how you can create your own exclusive training academy for your operations staff.  Discover a platform that enables you to capture site specific institutional knowledge before it leaves due to the massive waive of experienced operators retiring.  Use the system to implement a comprehensive training program using American Water College's industry specific courses along with your organization's specific training.

Mar 09, 201919:38
EUM 1 - Leadership Development 2 of 2

EUM 1 - Leadership Development 2 of 2

What can you learn about leadership from  George Costanza?  You might be surprised. Listen as the brothers discuss how to fix your leadership fatal flaws and create a personal development plan.

Feb 21, 201925:50
CA Treatment/Distribution Exam Prep

CA Treatment/Distribution Exam Prep

Today the Water Brothers discuss how to accelerate your California water career with Specialized Training and tips for preparing for your certification exam.

Feb 13, 201919:24
Texas Treatment Operator Success Story

Texas Treatment Operator Success Story

Texas treatment operator Frank talks about his frustration and ultimate success in getting his Class B Groundwater Treatment Operator License.  Listen as Frank shares how he prepared and passed his exam.

Feb 13, 201916:53
2 of 2 Texas Water License Exam Prep

2 of 2 Texas Water License Exam Prep

Listen to the second part of Joe and Jay's conversation about preparing for and passing your Texas water operator license the first time.

Feb 13, 201916:51
1 of 2 Texas Water License Exam Prep

1 of 2 Texas Water License Exam Prep

What's the big deal with Texas? Listen as Joe explains the differences between the TCEQ license exam and most other states.  The Water Brothers also discuss the importance of online training to prepare.

Feb 13, 201919:38
EUM 1 - Leadership Development 1 of 2

EUM 1 - Leadership Development 1 of 2

Listen as the Water Brothers discuss their Effective Utility Management certificate program and leadership development at water and wastewater utilities.

Feb 12, 201936:44
8 of 8 - Final Thoughts
Jan 29, 201907:52
7 of 8 - Visual Study Tools
Jan 29, 201915:21
6 of 8 - Learn the Lingo
Jan 29, 201909:53
5 of 8 - Do you use flashcards?
Jan 29, 201909:25
4 of 8 - Mastering Water Math
Jan 29, 201916:43
3 of 8 - Creating Your Study Plan
Jan 29, 201909:19
2 of 8 - How Do You Learn Best?
Jan 29, 201915:57
1 of 8 - Pass Your Water Operator License Exam – Introduction
Jan 29, 201911:50