CX For CXOs: Customer Experience, MarTech and Digital Truths
Summary: From digital transformation to customer experience to MarTech, marketing is increasingly complex with data and technology at the centre. But it is still about human experience and brand experience. There’s an infinite number of ways that brands interact with customers today and thousands of tools to enable better CX. How do you as a CXO keep track of all that’s going on? That’s where I come in. I am Namrata Balwani, a Digital and Customer Experience Consultant, with a 20-year career & leadership roles in marketing and digital. In this weekly show, I talk about emerging themes and practical solutions around CX. If you are drowning in information, this show can help you distill a lot of the noise into what’s real. I also speak to leaders in the industry for their perspectives and vision of the future. That’s not all! Each episode also covers one piece of marketing and tech industry news and one interesting tool or technology. Get all the information on episodes at www.cxforcxos.com Do subscribe!
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- Artist: Namrata Balwani
- Copyright: Copyright 2023 Namrata Balwani
Podcasts:
4: AI and ML in Marketing - Myths and Facts
3. The "Messy Middle" of Purchase Decisions
2. C For Transformation
Hi and welcome to the CX For CXOs Show. How do you as a CXO keep track of all that’s going on in the world of Marketing and Customer Experience? Digital Transformation, Data, MarTech - there's a lot to keep track. That’s where I come in. In this weekly show, I talk about emerging themes and practical solutions around CX. I am a Digital and Customer Experience Consultant with a 20-year career & leadership roles in marketing and digital. If you are drowning in information, this show can help you distill a lot of the noise into what’s real. With views, news, tools and more, this show will give you insights that you can implement in your business. Get all the information on episodes at www.cxforcxos.com. Here's a quick intro to what you can expect.
