Oliver Wyman Health Podcast show

Oliver Wyman Health Podcast

Summary: The Oliver Wyman Health Podcast features conversations with leaders who are pioneering the transformation of the health market. Oliver Wyman’s Health & Life Sciences Practice is a leader in value-based, consumer-centric healthcare, and serves clients in the pharmaceutical, biotechnology, medical devices, provider, and payer sectors. Topics covered in this series include the business challenges of transforming healthcare from volume to value, consumer engagement, consumer experience, digital health, care delivery models, strategy, leadership, and organization. Oliver Wyman is a global leader in management consulting that combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC].

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Podcasts:

 Leading from the Front Lines: Advice from a Three-Star General | File Type: audio/mpeg | Duration: 00:37:39

“The Army is very diverse. But we are all the same when we are wearing our uniforms with the American flag patch on our shoulder sleeves.” In this exclusive extended version of the Oliver Wyman Health Podcast, we sit down with Gen. Nadja West, 44th US Army Surgeon General, former Commanding General of the US Army Medical Command, Joint Staff Surgeon during the 2014 Ebola crisis, and a Tenet Health board member. Nadja chats with Sam Glick, Partner in Oliver Wyman’s Health & Life Sciences practice, about navigating teams through peril and uncertainty. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Branding in the Time of COVID-19 (Virtual Fireside Chat) | File Type: audio/mpeg | Duration: 00:31:49

Mall parking lots are being transformed into COVID-19 drive-thru testing facilities. Companies that once made perfume are now switching gears to make hand sanitizer. Manufacturing plants that once produced dresses are now producing face masks. And this is just the beginning. Join two CMOs for a virtual fireside chat about consumer demand, technological disruption, brand expression amidst a crisis, and more. Heather Stern, Senior Partner and Chief Marketing Officer at Lippincott, joins Partha Bose, Partner and Chief Marketing Officer at Oliver Wyman, to discuss how brands are evolving amidst a state of crisis. Together, they chat about what new forms of consumer demand may emerge in time, the redefinition of "seamless” experiences, the recent rise of employer trust, and the future of brand expression. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 The Psychology of Leading in Uncertain Times | File Type: audio/mpeg | Duration: 00:25:53

COVID-19 is a time for leaders to turn panic into productivity. As organizations continue to navigate through unprecedented times, decision-makers must especially sharpen their psychological and emotional skills amidst a unique era of "business as (un)usual." In this episode of the Oliver Wyman Health Podcast, Gordon Rudow, Partner in Oliver Wyman's Health & Life Sciences and Organizational Effectiveness practices, discusses three ways leaders can transform anxiety into empathy with host Sam Glick, Partner in Oliver Wyman's Health & Life Sciences practice. This podcast conversation was inspired by Gordon's Oliver Wyman article, "The Psychology of Leading in Uncertain Times" -- https://www.oliverwyman.com/our-expertise/insights/2020/mar/the-psychology-of-leading-in-uncertain-times.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 We Are All a Firewall During COVID-19 | File Type: audio/mpeg | Duration: 00:18:28

"Healthcare records will sell for between 5 and 20 times the price of a credit card record on the dark web. ... You're more interesting than you think." In this episode of the Oliver Wyman Health Podcast, Paul joins Charlie Hoban, Partner in Oliver Wyman's Health & Life Sciences practice, to discuss cybersecurity best practices for healthcare leaders operating in a never before seen pandemic mode. Below, hear our 18-minute conversation on the current state of the cybersecurity landscape, how to promote cyber mindfulness in the workforce, why this pandemic represents a prime opportunity for rogue actors, and more. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Navvis and SSM Health Partnership, Part 2 | File Type: audio/mpeg | Duration: 00:17:57

Navvis, a St. Louis-based population health company, and SSM Health, a nearly $8 billion health system in the Midwest, announced a holistic, data-driven, and consumer-focused partnership last year to design and operate a new value-based care delivery model. In this episode of the Oliver Wyman Health Podcast, Bryce Bach, Principal in Oliver Wyman's Health & Life Sciences Practice, sat down with Mike Farris, Navvis' Chairman and Chief Executive Officer, and Carter Dredge, SSM Health's Chief Transformation Officer, at the Oliver Wyman Health Innovation Summit in Chicago to learn more about their challenges and lessons so far. Check out part 1 here: https://health.oliverwyman.com/2019/11/podcast--navvis-and-ssm-health-s-partnership-.html More From This Episode: -- [Carter] "It's a misnomer for health systems to say, 'I'm just going to wait until 60 percent of my business is in risk until I change.' The reality is, if you're any system of any material size, no one is just going to give you that much risk right out of the gate. You've got to figure out how to identify problems for specific populations and fix them." -- [Mike] "You've got to do your diligence upfront. You've got to frame the risk. If you don't move, you've got to have a path ahead where you know where the pockets of value are that you're going to go after and can create a funding pool for re-investment. So innovation becomes self-sustaining." -- [Carter] "There is a latent opportunity in the front line when it comes to our experts. They know how to do a lot of our work way better than we do. We just need to give them a forum so they can see how [our vision] translates to patients. And if we can do that, look out. I literally see a day when we will be chasing to catch up with our front line." For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Women as the Heartbeat of Healthcare | File Type: audio/mpeg | Duration: 00:18:04

2020 marks the hundredth anniversary of women being able to vote in the United States. In this episode of the Oliver Wyman Health Podcast, recorded in honor in International Women's Day, we're talking about gender parity in leadership and our latest inclusion & diversity (I&D) research, "Women as the Heartbeat of Healthcare." Report co-author Terry Stone, Managing Partner in Oliver Wyman's Health & Life Sciences practice and global I&D Chair, chats with Jill Tietjen, President of the HERSTORY Alliance, about why diversity of thought drives innovation. Learn more about Jill's perspective about women in healthcare leadership here: "The Biggest Medical Breakthroughs Came From Women You've Probably Never Heard of" https://health.oliverwyman.com/2019/09/video---american-herstory--exclusive-release.html Download Oliver Wyman + HLTH's "Women as the Heartbeat of Healthcare" report: https://www.oliverwyman.com/our-expertise/insights/2019/oct/women-as-the-heartbeat-of-healthcare.html Download Oliver Wyman's "Women in Healthcare Leadership" report: https://www.oliverwyman.com/our-expertise/insights/2019/jan/women-in-healthcare-leadership.html For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Digital Therapeutics Predictions | File Type: audio/mpeg | Duration: 00:20:12

How can we improve eye tracking for a more accurate assessment of someone's neurocognitive function? What is someone's likelihood of developing dementia? What's the best treatment for patients with substance abuse disorder or depression that effectively engages them in treating their conditions? The relatively new field of digital treatments and diagnostics offers valuable answers to critical medical questions such as these. It's a space where the healthcare industry is currently on the leading edge of change, moving from what was once mere theory and conjecture to rapid change and adoption as these types of technologies become more readily available. In this episode, three healthcare leaders — David Benshoof Klein, Executive Chairman, President, and Chief Executive Officer at Click Therapeutics, Laura Yecies, former Chief Executive Officer at SyncThink, and Trip Hofer, Chief Executive Officer at AbleTo — explore with host Fritz Heese, a Health & Life Sciences Partner at Oliver Wyman, at the 2019 Oliver Wyman Health Innovation Summit in Chicago why digital therapeutics are on the cusp of becoming mainstream and what specific problems digital treatments may solve within the next five years. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 The Medicare Advantage ... Advantage | File Type: audio/mpeg | Duration: 00:33:58

By 2030, 20 percent of the US population will be over 65 years old. With more aging Boomers buying Medicare Advantage, they represent the biggest, most lucrative growth segment. In this episode of the Oliver Wyman Health Podcast, Martin Graf, a Partner in Oliver Wyman's Health & Life Sciences division, chats with John Kao, Alignment Healthcare's Chief Executive Officer, Julie Smith, Former President of Government Business, Anthem and Blue Cross Blue Shield of Michigan, and a Senior Adviser at Oliver Wyman, and Vivek Garipalli, Clover Health's Co-Founder and Chief Executive Officer, to discuss Stars, Risk Adjustment, and more. For more information about Oliver Wyman Health, follow us on Twitter @OWHealthEditor and visit our online healthcare publication at health.oliverwyman.com. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Navvis and SSM Health Partnership, Part 1 | File Type: audio/mpeg | Duration: 00:27:23

Navvis, a St. Louis-based population health company, and SSM Health, a nearly $8 billion health system in the Midwest, recently announced a holistic, data-driven, and consumer-focused partnership to design and operate a new value-based care delivery model. Mike Farris, Navvis' Chairman and Chief Executive Officer, and Carter Dredge, SSM Health's Chief Transformation Officer, discuss how this partnership started, what they're committed to tackling next, and why new business models are required to engender sustainable and transformational change. They’ll also discuss the six pillars essential for transformation and advice for executives looking to collaborate and transform in similar ways. Part 2 of this show, to be released in coming months, will offer a detailed look at their transformation agenda. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 3 Healthcare Predictions from Privia Health's CEO | File Type: audio/mpeg | Duration: 00:32:42

When you think about who typically uses online patient portals, maybe Millennials first come to mind. Well, approximately 15 percent of patients in their 100s and 20 percent of patients in their 90s are registered, active users on Privia Health’s online patient portal. Their biggest cohort? (No, not Millennials.) Baby Boomers. "I'd just never thought about that," says Shawn Morris, Privia Health's Chief Executive Officer and a speaker at this month's Oliver Wyman Health Innovation Summit. "It blew me away." For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 From Real-World Data to Real-World Decisions | File Type: audio/mpeg | Duration: 00:19:46

Do you have a half empty bottle of pills in your medicine cabinet that's just collecting dust? If so, you're not alone. In this episode of the Oliver Wyman Health Podcast, Tom Robinson, Partner in Oliver Wyman’s Health & Life Sciences practice, chats with Carolyn Magill, Aetion's Chief Executive Officer. Aetion is a digital health company turning real-world data into real-world decisions by examining how well clinical interventions work for different patient populations. Carolyn discusses her unique career trajectory from the world of nuclear weapons to the world of healthcare, and how Aetion is partnering with organizations and companies like The New England Journal of Medicine, McLean Hospital, Brigham and Women's Hospital, biopharma, payers, and more. For more information, follow us on Twitter @OWHealthEditor, read our online healthcare publication at health.oliverwyman.com, and see our guest roster: oliverwyman.com/oliverwymanhealthpodcast. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Florida Blue's Inclusion and Diversity Strategy | File Type: audio/mpeg | Duration: 00:32:08

Only 30 percent of C-suite healthcare leadership teams are female, according to this year's Oliver Wyman Women in Healthcare Leadership report (read our full report at health.oliverwyman.com/womeninhealthcare). Florida Blue — part of the Blue Cross and Blue Shield Association — is above industry norm with 40 percent female C-suite representation. In this episode of the Oliver Wyman Health Podcast, Julie Murchinson, CEO of Health Evolution, and Terry Stone, report co-author, Oliver Wyman Health & Life Sciences Partner, and Global Chair for Inclusion & Diversity, interview Florida Blue's President and CEO, Patrick Geraghty, to get a male leader's perspective on why so few women in healthcare make it to the top. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 ChenMed's President on Breaking Healthcare's Rules | File Type: audio/mpeg | Duration: 00:21:59

Illness (not wellness) drives the U.S. healthcare delivery system. But some are trying to flip the status quo upside down, building models designed to keep patients out – not in – hospitals and clinics. In this episode of the Oliver Wyman Health Podcast, Sam Glick, a partner in Oliver Wyman’s Health & Life Science practice, chats with Dr. Gaurov Dayal, ChenMed’s President of New Markets and Chief Growth Officer. ChenMed is a primary care group caring for a specific population subset – low-to-moderate income seniors from underserved areas who have both Medicare Advantage and chronic health problems. ChenMed opened three decades ago as a single physician practice in Florida, and by the end of this summer, ChenMed will have expanded to 60 clinics serving seniors in 8 states. ChenMed is now one of only a few primary provider groups and healthcare systems that’s expanded nationwide – and continues to expand – successfully across multiple markets. Sam and Gaurov discuss what makes ChenMed’s model unique, scalable, and one where patients say, “Wow, this is really cool.” For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Teaching Neuroscience to Three-Year-Olds | File Type: audio/mpeg | Duration: 00:28:07

What if social emotional health was taught in schools, just like reading or math? What if children experiencing trauma were taught mindfulness and about their brains? In this episode of the Oliver Wyman Health Podcast recorded in honor of Mental Health Awareness Month, Bryce Bach, Principal in the Health & Life Sciences practice at Oliver Wyman, chats with the Momentous Institute’s Jessica Trudeau, Executive Director, and Laura Vogel, PhD, Director of Therapeutic Services. Momentous Institute is a non-profit organization in Dallas that provides innovative education and mental health services to over 5,500 children and family members facing a variety of life stressors. The school has a unique dual curriculum – one that focuses on both academics and social emotional health. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

 Innovation is a Lifeline, Not a Buzzword | File Type: audio/mpeg | Duration: 00:20:58

So many new solutions promise to change the world. Here's how to focus on impact, not just "cool" factor, when partnering. In this episode of the Oliver Wyman Health Podcast, Sam Glick, Partner in the Health & Life Sciences practice at Oliver Wyman, chats with Michelle Conger, the Chief Strategy Officer for OSF HealthCare, about how a dual focus on virtual reality and medical training is shaping the future state of innovation. For more information on our podcast, follow us on Twitter @OWHealthEditor, visit our online healthcare publication at health.oliverwyman.com, and see our full guest roster at https://www.oliverwyman.com/our-expertise/industries/health-life-sciences/oliver-wyman-health-podcasts.html. Questions or comments? Email Oliver Wyman Health's Editor, jacqueline.dichiara@oliverwyman.com.

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