Retail Gets Real show

Retail Gets Real

Summary: Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at

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  • Artist: National Retail Federation
  • Copyright: National Retail Federation


 #52 Bra shopping reimagined: Harper Wilde supports women in a new way | File Type: audio/mpeg | Duration: 23:20

Two business students set out to make the bra buying experience more comfortable, affordable and accessible, establishing Harper Wilde around the concepts of simple options, fair prices and home try-ons. In this episode, co-founders Jane Fisher and Jenna Kerner discuss how they’re empowering women through revolutionizing the way bras are sold.

 #51 Inside the Walgreens mobile experience | File Type: audio/mpeg | Duration: 20:30

How do companies design smooth mobile experiences? Most retailers keep this question top of mind, and Walgreens is no different. The retailer has optimized its mobile experience for customers including Boomers, which comprise over 20 percent of Walgreens’ app users. In this episode, hear from Walgreens’ “mobile guy,” Senior Product Manager Benjamin Weiss, on how the company integrates its services into one app that eases friction in not just the shopping experience, but customers’ quality of life.

 #50 Leading with passion: The values that saved Ashley Stewart | File Type: audio/mpeg | Duration: 21:25

After serving urban communities for more than 20 years, plus-size fashion retailer Ashley Stewart was on the brink of closing in 2013 when investment professional James Rhee stepped in as CEO and brought the company back to life. In this episode, Rhee joins co-host Shannon Schuyler, chief purpose officer at PwC to discuss his values-based leadership style and how passion saved the company.

 #49 How Kidbox creates a new family shopping experience | File Type: audio/mpeg | Duration: 20:30

Kidbox, a curated clothing service for children, uses a proprietary algorithm to serve up the perfect styles. For every full box kept, the company donates new clothing to children in need. In this episode, Kidbox CEO Miki Berardelli discusses how the company thrives on a technology-first approach and dedication to charitable giving.

 #48 Staying a step ahead in fast fashion | File Type: audio/mpeg | Duration: 17:51

From humble beginnings to 4.5 million global subscribers, TechStyle brands JustFab and ShoeDazzle are now the largest subscription ecommerce brands worldwide. In this episode, JustFab and ShoeDazzle Brand President Traci Inglis discusses how operating with a startup mentality helps the brands fuel innovation through data and customer personalization.

 #47 A new kind of customer: What’s driving retail evolution | File Type: audio/mpeg | Duration: 20:45

Retail is going through rapid transformation driven by changing consumer behavior — consumers simply don’t shop the way they used to anymore. NRF’s Director of Research and Consumer Insights Katherine Cullen explains generational differences in shopping habits and the consumer preferences shaping today’s retail, including trends in fulfillment and experiential retail.

 #46 Tractor Supply creates a winning online experience | File Type: audio/mpeg | Duration: 23:28

Tractor Supply Company (which does not sell tractors), celebrates its 80th anniversary this year, and SVP and CIO Rob Mills says that 70 percent of its customers today shop on a mobile device for gardening equipment, supplies for animals, hardware and apparel. In this episode, Mills discusses how the company extends the product expertise it’s known for to the digital world, creating an award-winning online customer experience.

 #45 Natural talent: How spreading wellness grew a business | File Type: audio/mpeg | Duration: 19:49

The joy of life, as Kate Ross LeBlanc feels, is being well. As CEO and Co-Founder of Saje Natural Wellness, her mission is to care for a devoted community through her line of all-natural products. LeBlanc shares her passion and some Peppermint Halo with Retail Gets Real, and outlines why service is a core pillar of her phenomenally-successful business.

 #44 Entrepreneurship’s role in social change | File Type: audio/mpeg | Duration: 20:04

Soles4Souls was established as a way to help those affected by catastrophic natural disasters. Since 2006, the non-profit social enterprise has distributed over 30 million pairs of shoes in 127 countries and all 50 U.S. states. In this episode, CEO Buddy Teaster discusses how the organization serves communities in crisis, as well as entrepreneurs in developing countries.

 #43 Using data to shape the shopping journey | File Type: audio/mpeg | Duration: 20:09

With all the new advancements in retail technology, it’s important for retailers to know how it applies to their business. In this episode, Salesforce SVP of Retail Industry Shelley Bransten and PwC Partner Ian Kahn discuss how retailers can leverage data to seamlessly merge the omnichannel shopping experience.

 #42 Inside Walmart's next-gen tech incubator | File Type: audio/mpeg | Duration: 19:56

Walmart’s Store No 8 incubates cutting-edge retail technology to help people save money and live better. Lori Flees, Walmart’s SVP of Next Generation Retail and Principal of Store No 8, makes sure that America’s second largest retail company is investing in the right retail technology.

 #41 Terry Lundgren looks back on a career in retail | File Type: audio/mpeg | Duration: 21:10

With his tenure as Executive Chairman of Macy's Inc. coming to an end, Terry Lundgren sat down with NRF President and CEO Matthew Shay to discuss a decades-long career in retail and Lundgren’s rise to success. In this episode, Lundgren shares wisdom gained over the years as well as what he sees in retail’s future.

 #40 Tomorrow’s cool retail tech, today | File Type: audio/mpeg | Duration: 22:10

As one of the curators behind the Innovation Lab at NRF 2018: Retail’s Big Show, Seth Webb of Tusk Ventures has his finger on the pulse of retail’s newest and most game-changing technology. In this episode, learn about the latest technologies showcased at NRF 2018, and how they’re poised to transform the retail industry in the not-so-distant future.

 #39 Behind the curtain at Retail's Big Show | File Type: audio/mpeg | Duration: 22:43

More than 37,000 retail industry professionals came to NRF 2018: Retail’s Big Show this January to talk about retail trends and technology. So how does a 120-person team bring an entire industry together? SVP of Conferences Susan Newman and VP of Event Content and Education Angela Elder chat about how it all comes together and the event’s impact on the industry. NRF’s Ellen Davis co-hosts.

 #38 How “Mattress Mack” became a retail icon | File Type: audio/mpeg | Duration: 22:55

The owner of Gallery Furniture, Jim "Mack” McIngvale, became a Houston icon and hometown hero for his commitment to giving back, especially after he turned his stores into shelters for victims of Hurricane Harvey. McIngvale joins this episode from NRF 2018: Retail’s Big Show to share why caring for the community is so important in retail. PwC's Steve Barr co-hosts.


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