Retail Gets Real show

Retail Gets Real

Summary: Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at

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  • Artist: National Retail Federation
  • Copyright: National Retail Federation


 #112 How tech is evolving the customer experience at HSN, QVC and Zulily | File Type: audio/mpeg | Duration: 22:44

Retail Gets Real episode 112: Qurate Retail Group’s CIO Karen Etzkorn shares how her team leverages artificial intelligence, machine learning and conversational commerce.

 #111 Poshmark challenges the norms of traditional retail | File Type: audio/mpeg | Duration: 23:02

Retail Gets Real episode 111: A unique blend of technology and community creates a new kind of marketplace on Poshmark.

 #110 MM.Lafleur empowers women in the workplace | File Type: audio/mpeg | Duration: 22:55

Retail Gets Real episode 110: How the professional-wear company empowers women in the workplace through styling and community.

 #109 Logistically speaking: Wayfair’s innovative supply chain | File Type: audio/mpeg | Duration: 20:33

#109 Logistically speaking: Wayfair’s innovative supply chain

 #108 Nordstrom sets the standard for customer experience. Again and again. | File Type: audio/mpeg | Duration: 20:25

Senior Vice President of Customer Experience Shea Jensen shares why innovating in the retail space isn’t necessarily about being disruptive.

 #107 The art and science of personalization at Zulily | File Type: audio/mpeg | Duration: 21:19

Retail Gets Real episode 107: VP of Technology Bindu Thota on creating millions of uniquely curated stores and launching 9000 new products every single day.

 #106 Reinventing the Getaway | File Type: audio/mpeg | Duration: 24:20

Retail Gets Real Episode 106: Getaway founder Jon Staff discusses creating a different hospitality experience with cabins in the woods.

 #105 Investing in creativity: Perfumer Jo Malone’s fighting second chance | File Type: audio/mpeg | Duration: 21:21

Retail Gets Real Episode 105: The English “scent maverick” discusses her Jo Loves brand and how she is changing the world of fragrance for a second time.

 #104 Birchbox CEO on the evolution of the disruptive beauty brand | File Type: audio/mpeg | Duration: 24:04

Retail Gets Real Episode 104: Birchbox is appealing to casual beauty customers at the intersection of efficacy and delight with a new Walgreens partnership.

 #103 The very near future of AI and automation in retail | File Type: audio/mpeg | Duration: 22:54

Retail Gets Real Episode 103: Insights from IBM and NRF’s groundbreaking global study on artificial intelligence and automation.

 #102 Walmart's CTO on digital transformation | File Type: audio/mpeg | Duration: 21:42

Episode 102 of Retail Gets Real: How Walmart is integrating technology into its supply chain and distribution processes.

 #101 Better together: IKEA and TaskRabbit | File Type: audio/mpeg | Duration: 19:51

Episode 101 of Retail Gets Real: TaskRabbit CEO Stacy Brown-Philpot on career leaps and great partnerships.

 #100 Dick’s Sporting Goods CEO on leadership and service | File Type: audio/mpeg | Duration: 20:10

Retail Gets Real episode 100: How a focus on leadership and culture will help organizations weather industry changes.

 #99 Levi Strauss & Co.’s Chip Bergh: Reviving a brand that stands for something | File Type: audio/mpeg | Duration: 20:52

Episode 99 of Retail Gets Real: Levi Strauss & Co. President and CEO Chip Bergh on reinventing an American icon.

 #98 Reporting on retail: What’s changing in 2019 and beyond | File Type: audio/mpeg | Duration: 19:37

Episode 98 of Retail Gets Real: Phil Wahba, senior writer at Fortune magazine, discusses the retail stories to watch in 2019.


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