Retail Gets Real show

Retail Gets Real

Summary: Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at

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  • Artist: National Retail Federation
  • Copyright: National Retail Federation


 #131: How Lilly Pulitzer stays fresh for a new generation | File Type: audio/mpeg | Duration: 26:12

Retail Gets Real episode #135: A conversation with Lilly Pulitzer President Michelle Kelly about how the 60-year-old brand stays fresh and continues to delight customers.

 #130: 3 elements for creating extraordinary retail experiences | File Type: audio/mpeg | Duration: 26:00

Retail Gets Real episode 130: Harvard retail expert Jeffrey Rayport discusses how data analytics, digital marketing and customer experience create a winning combination for retail success.

 #129 Tips for future-proofing today’s retail | File Type: audio/mpeg | Duration: 34:40

Retail Gets Real episode 129: An expert view of what lies ahead for retail and how today’s retailers can adapt and evolve.

 #128 How Gap Inc.’s LP leader also helps preserve the planet | File Type: audio/mpeg | Duration: 30:45

Retail Gets Real episode 128: Gap Inc.’s Keith White discusses trends in retail loss prevention and global sustainability.

 #127 Data privacy and the customer experience | File Type: audio/mpeg | Duration: 19:11

Retail Gets Real episode 127: PwC’s US Cybersecurity and Privacy Leader Sean Joyce on how retailers must build a relationship built on trust and transparency when it comes to the use of customer data.

 #126 Cuyana: Scaling a brand built on ‘fewer, better’ | File Type: audio/mpeg | Duration: 25:34

Retail Gets Real episode 126: Cuyana’s CEO and Co-founder, Karla Gallardo, discusses how she started and quickly grew the young company.

 #125 How KiwiCo’s growth is fueled by kids’ creativity | File Type: audio/mpeg | Duration: 22:14

Retail Gets Real episode #125: CEO and Founder Sandra Oh Lin on KiwiCo’s journey from garage startup to a thriving model for subscription box success.

 #124 How thredUP is changing secondhand fashion | File Type: audio/mpeg | Duration: 28:38

Retail Gets Real episode 124: President Anthony Marino shares the operational details that are woven into making used clothing sexy.

 #123 How b8ta is reimagining the retail model | File Type: audio/mpeg | Duration: 26:06

Retail Gets Real episode 123: How b8ta’s “retail-as-a-service” model fuels discovery in the store.

 #122 The Rothy’s formula for success | File Type: audio/mpeg | Duration: 19:37

Retail Gets Real episode 122: Rothy’s VP of Marketing reveals how the shoe retailer attracts fans and where the brand is headed.

 #121 Facebook: Where social media and shopping intersect | File Type: audio/mpeg | Duration: 23:52

Retail Gets Reail episode 121: Facebook’s Head of Retail Industry Martin Gilliard dives into how Facebook is working with retailers now and in the future.

 #120 Sephora’s winning customer experience formula | File Type: audio/mpeg | Duration: 24:38

Retail Gets Real episode 120: Sephora EVP of Omni Retail Mary Beth Laughton shares the strategy behind connecting with the modern beauty shopper wherever she is.

 #119 How CAVA keeps fast-casual food fresh | File Type: audio/mpeg | Duration: 28:13

Retail Gets Real episode 120: CAVA’s CEO, Brett Schulman, shares how the company is growing through culture, technology, and acquisition.

 #118: How Framebridge is shaping retail’s future | File Type: audio/mpeg | Duration: 24:32

Retail Gets Real episode 118: Learn how Susan Tynan, founder of Framebridge, is disrupting and growing the custom framing industry by focusing on the customer experience.

 #117 Practicing cyber resiliency in the digital age | File Type: audio/mpeg | Duration: 24:53

Retail Gets Reail episode 117: Cybersecurity expert Sean Joyce of PwC discusses what retailers need to know about the complex and changing cybersecurity landscape.


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