Retail Gets Real show

Retail Gets Real

Summary: Retail impacts everyone, every day, everywhere. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives, industry experts, entrepreneurs and influencers discuss trends, their career stories and the future of retail. Learn more at

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  • Artist: National Retail Federation
  • Copyright: National Retail Federation


 #121 Facebook: Where social media and shopping intersect | File Type: audio/mpeg | Duration: 23:52

Retail Gets Reail episode 121: Facebook’s Head of Retail Industry Martin Gilliard dives into how Facebook is working with retailers now and in the future.

 #120 Sephora’s winning customer experience formula | File Type: audio/mpeg | Duration: 24:38

Retail Gets Real episode 120: Sephora EVP of Omni Retail Mary Beth Laughton shares the strategy behind connecting with the modern beauty shopper wherever she is.

 #119 How CAVA keeps fast-casual food fresh | File Type: audio/mpeg | Duration: 28:13

Retail Gets Real episode 120: CAVA’s CEO, Brett Schulman, shares how the company is growing through culture, technology, and acquisition.

 #118: How Framebridge is shaping retail’s future | File Type: audio/mpeg | Duration: 24:32

Retail Gets Real episode 118: Learn how Susan Tynan, founder of Framebridge, is disrupting and growing the custom framing industry by focusing on the customer experience.

 #117 Practicing cyber resiliency in the digital age | File Type: audio/mpeg | Duration: 24:53

Retail Gets Reail episode 117: Cybersecurity expert Sean Joyce of PwC discusses what retailers need to know about the complex and changing cybersecurity landscape.

 #116 Building communities in and out of the store | File Type: audio/mpeg | Duration: 26:27

Retail Gets Real episode 116: Learn how small business owners like Rachael Gruntmeir, owner of Oklahoma City’s Black Scintilla boutique, can support local communities and other retailers.

 #115 Chief protector: Inside the business of loss prevention | File Type: audio/mpeg | Duration: 20:19

Retail Gets Real episode 115: Giant Food’s Director of Asset Protection shares what’s behind the CCTV camera at the grocery store.

 #114 Engaging consumers in a channel-less world | File Type: audio/mpeg | Duration: 21:18

Retail Gets Real episode 114: Learn how Chris Silver from URBN is empowering associates at Urban Outfitters, Anthropologie, and Free People to engage with customers.

 #113 R.Riveter: Empowering military spouses | File Type: audio/mpeg | Duration: 22:51

Retail Gets Real episode 113: Co-founders Lisa Bradley and Cameron Cruse share how they created a business model to employ military spouses around the country.

 #112 How tech is evolving the customer experience at HSN, QVC and Zulily | File Type: audio/mpeg | Duration: 22:44

Retail Gets Real episode 112: Qurate Retail Group’s CIO Karen Etzkorn shares how her team leverages artificial intelligence, machine learning and conversational commerce.

 #111 Poshmark challenges the norms of traditional retail | File Type: audio/mpeg | Duration: 23:02

Retail Gets Real episode 111: A unique blend of technology and community creates a new kind of marketplace on Poshmark.

 #110 MM.Lafleur empowers women in the workplace | File Type: audio/mpeg | Duration: 22:55

Retail Gets Real episode 110: How the professional-wear company empowers women in the workplace through styling and community.

 #109 Logistically speaking: Wayfair’s innovative supply chain | File Type: audio/mpeg | Duration: 20:33

#109 Logistically speaking: Wayfair’s innovative supply chain

 #108 Nordstrom sets the standard for customer experience. Again and again. | File Type: audio/mpeg | Duration: 20:25

Senior Vice President of Customer Experience Shea Jensen shares why innovating in the retail space isn’t necessarily about being disruptive.

 #107 The art and science of personalization at Zulily | File Type: audio/mpeg | Duration: 21:19

Retail Gets Real episode 107: VP of Technology Bindu Thota on creating millions of uniquely curated stores and launching 9000 new products every single day.


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