Up In Your Business - Upper level thinking, being, and living!

An effective leader knows how to listen. Really exceptional leadership listens for what's said while not being said. Many a large company and organization is being led today by people who know how to leverage influence, chase ambition, and wield political control within a group of people. However, though this may assert a leadership role it does not constitute a person knowing how to lead others with impact. Today, discover how to listen to those around you for ways to empower, inspire, and build great teams. In This Episode, You'll Discover: • My own mistakes in not listening • The inefficiencies of big organizations • Where is the distinguishing difference between you and those you might rather complain about? • A manager that ran his restaurant like an eighth grade football team - when leadership is abuse • The Sounds of the Forest parable • Why we must all change • The three steps to learning to listen • and more!

Lance J. Richards is a global workforce futurist and consultant, leveraging a 25+ year career in global human resources and workforce strategy. A sought-after speaker, presenting at conferences and corporate events worldwide including General Motors, Nissan, Blue Cross/Blue Shield, Halliburton, PG&E, Johnson & Johnson, and many more. He’s a former VP of Innovation at Kelly Services and now serves as the Director, Human Resources & Risk Management at Town of Avon overlooking the beautiful Beaver Creek ski resort. Today, we discuss how to lead millennial employees, prepare for the future of work, and his book, "Gen Now: Understanding the Multi-gen Workforce and the Coming Leadership Deficit". In This Episode, You'll Discover: • Being a self-learner • Lance’s book Gen Now: Understanding the Multi-gen Workforce and the Coming Leadership Deficit • Why we need millennials more than they need us • Understanding the mindset and expectations of most millennials • Some of the five pet peeves that most people have of millennials • Why millennials require management to offer immediate feedback to be effective • How millennials have developed a healthy cynicism of jobs, the workplace, and companies • The paradox in the future of work • Understanding the flexibilities of jobs - access, location, and office space • In a college grad, the actual major is becoming secondary • The importance of learning to play well with others • Leadership is less about authority and more about developed soft skills • The difference between skills versus behaviors and competencies • Being constantly aware that you are your own company and brand • How Lance has reprioritized his life to focus on family • and much more!

Lance J. Richards is a global workforce futurist and consultant, leveraging a 25+ year career in global human resources and workforce strategy. A sought-after speaker, presenting at conferences and corporate events worldwide including General Motors, Nissan, Blue Cross/Blue Shield, Halliburton, PG&E, Johnson & Johnson, and many more. He’s a former VP of Innovation at Kelly Services and now serves as the Director, Human Resources & Risk Management at Town of Avon overlooking the beautiful Beaver Creek ski resort. Today, we discuss how to lead millennial employees, prepare for the future of work, and his book, "Gen Now: Understanding the Multi-gen Workforce and the Coming Leadership Deficit". In This Episode, You'll Discover: • Being a self-learner • Lance’s book Gen Now: Understanding the Multi-gen Workforce and the Coming Leadership Deficit • Why we need millennials more than they need us • Understanding the mindset and expectations of most millennials • Some of the five pet peeves that most people have of millennials • Why millennials require management to offer immediate feedback to be effective • How millennials have developed a healthy cynicism of jobs, the workplace, and companies • The paradox in the future of work • Understanding the flexibilities of jobs - access, location, and office space • In a college grad, the actual major is becoming secondary • The importance of learning to play well with others • Leadership is less about authority and more about developed soft skills • The difference between skills versus behaviors and competencies • Being constantly aware that you are your own company and brand • How Lance has reprioritized his life to focus on family • and much more!

Carol Roth knows business. She's a CNBC Contributor (TV), Radio Host, Recovering Investment Banker, and NY Times Bestselling Author & Brand Spokesperson. Carol is a national media personality, creator of the legacy planning system Future File (currently in private beta), ‘recovering’ investment banker/billion-dollar deal maker, investor, speaker and author of the New York Times bestselling book, The Entrepreneur Equation. She is currently an on-air contributor for the national cable television station CNBC, the preeminent name in business news. Carol’s multimedia commentary covers big and small business and the economy, current events, politics and pop culture topics. Carol has worked with hundreds of companies, ranging from a single entrepreneur with an idea to Fortune 500 businesses, on all aspects of business and financial strategy. Collectively, she has helped her clients complete more than $2 billion in deal transactions, including raising more than $1 billion in capital, completing $750+ million in mergers and acquisitions, securing high-profile licensing and partnership deals and creating 7-figure brand loyalty programs. On this show we discuss some of the smartest and most critical elements to starting and running a successful business. In This Episode, You'll Discover: • The ongoing argument between Carol Roth and Piers Morgan - a gift that keeps on giving • The story behind creating Carol’s CNBC show, “DON'T QUIT YOUR DAY JOB ... YET” • The Rule of Three in starting business • Critical components to giving yourself the ability to build a business wisely • Understanding the GAGOOS • What often keeps us from actually executing on our plans • Power of self-awareness • Tools for finding your strengths and those of your team • Being open to do what my brain was telling me were silly and stupid to get a business coach • Training yourself in the basic skillsets and business logic that will never go away • Take a step back to take a giant leap forward • Learning to get out of your own way • Building a team with people different than yourself • The number one let down of our school system in understanding failure • How to fail in the correct way • Telling other people, committing you to sink or swim • Carol's floppy failures • Check your ego - ROE, Return on Ego • and more!

Carol Roth knows business. She's a CNBC Contributor (TV), Radio Host, Recovering Investment Banker, and NY Times Bestselling Author & Brand Spokesperson. Carol is a national media personality, creator of the legacy planning system Future File (currently in private beta), ‘recovering’ investment banker/billion-dollar deal maker, investor, speaker and author of the New York Times bestselling book, The Entrepreneur Equation. She is currently an on-air contributor for the national cable television station CNBC, the preeminent name in business news. Carol’s multimedia commentary covers big and small business and the economy, current events, politics and pop culture topics. Carol has worked with hundreds of companies, ranging from a single entrepreneur with an idea to Fortune 500 businesses, on all aspects of business and financial strategy. Collectively, she has helped her clients complete more than $2 billion in deal transactions, including raising more than $1 billion in capital, completing $750+ million in mergers and acquisitions, securing high-profile licensing and partnership deals and creating 7-figure brand loyalty programs. On this show we discuss some of the smartest and most critical elements to starting and running a successful business. In This Episode, You'll Discover: • The ongoing argument between Carol Roth and Piers Morgan - a gift that keeps on giving • The story behind creating Carol’s CNBC show, “DON'T QUIT YOUR DAY JOB ... YET” • The Rule of Three in starting business • Critical components to giving yourself the ability to build a business wisely • Understanding the GAGOOS • What often keeps us from actually executing on our plans • Power of self-awareness • Tools for finding your strengths and those of your team • Being open to do what my brain was telling me were silly and stupid to get a business coach • Training yourself in the basic skillsets and business logic that will never go away • Take a step back to take a giant leap forward • Learning to get out of your own way • Building a team with people different than yourself • The number one let down of our school system in understanding failure • How to fail in the correct way • Telling other people, committing you to sink or swim • Carol's floppy failures • Check your ego - ROE, Return on Ego • and more!

Welcome to 2016, the year of your life! On this show, I want to encourage you to get uncomfortable, push past your fears, and be the person you've always wanted to be. I'm sure you want a life that's fulfilling and impacting. I'm positive you want to make a difference in the lives around you. As such, I want to come along side you and assist along the way. Today, I share what I'm doing this year to impact my life and, in addition, offer you perspective on how you can do the same. In This Episode, You'll Discover: • Why you shouldn’t try to figure it all out • My “one thing” I’m focusing on in 2016 • P-Diddy, P-Diddy, A • The power of discipline… even if I despise it • What is most important and when it’s important • The opportunities to crush your fears • The little secret of every person that “makes it” • Three things I’m, personally, addressing • Why you should simply act on what you’ve already learned • The importance of taking the first step • Why you shouldn’t set a specific goal of expect a certain path or time frame • What will you accomplish in the next 8760 hours? • and more!

Welcome to 2016, the year of your life! On this show, I want to encourage you to get uncomfortable, push past your fears, and be the person you've always wanted to be. I'm sure you want a life that's fulfilling and impacting. I'm positive you want to make a difference in the lives around you. As such, I want to come along side you and assist along the way. Today, I share what I'm doing this year to impact my life and, in addition, offer you perspective on how you can do the same. In This Episode, You'll Discover: • Why you shouldn’t try to figure it all out • My “one thing” I’m focusing on in 2016 • P-Diddy, P-Diddy, A • The power of discipline… even if I despise it • What is most important and when it’s important • The opportunities to crush your fears • The little secret of every person that “makes it” • Three things I’m, personally, addressing • Why you should simply act on what you’ve already learned • The importance of taking the first step • Why you shouldn’t set a specific goal of expect a certain path or time frame • What will you accomplish in the next 8760 hours? • and more!

Jay Baer is a marketing and customer experience expert, global keynote speaker, the New York Times bestselling author of five books, a technology investor, and the most retweeted person in the world among digital marketers. He and his consulting firm, Convince & Convert, advise some of the most iconic brands and organizations in the world, including The United Nations, Oracle, SAP, and Cabela's. He is also a contributor to Inc., Entrepreneur, and Forbes. His Convince & Convert Media division produces the world's #1 content marketing blog, and Jay's Social Pros podcast was recently named best marketing podcast by the Content Marketing Awards. Today, we talk to Jay about his new book, "Hug Your Haters", leading remote teams, and keeping your marriage and family in tact when career requires travel. In This Episode, You'll Discover: • Why Customer service is the new marketing • Details around the ‘Hatrix” from Jay's book, "Hug Your Haters" • The difference between onstage and off-stage haters • The difference between haters that want an answer vs those that want an audience • Why customer service is a spectator sport • Why you should never reply more than twice on a public forum • The missing ingredients to customer service • The power of empathy and humanity in yielding better customer outcomes • The simple way to increase customer advocacy by over 30% • Who the single most important customer you have are • How the biggest opportunity today is to simply engage with people online • Putting your content to the “mom test” • Techniques for working with remote teams • The secret of hiring for passion, training for skills • Why you should avoid hiring those that require a lot of encouragement • Ideas for mentoring employees to advance their own careers • How leadership can dimensionalizing fears to change the impact of pressure • Contending a career that requires extensive traveling • The mentality of letting things play out • Effective leadership like water inspires and empowers • and more!

Jay Baer is a marketing and customer experience expert, global keynote speaker, the New York Times bestselling author of five books, a technology investor, and the most retweeted person in the world among digital marketers. He and his consulting firm, Convince & Convert, advise some of the most iconic brands and organizations in the world, including The United Nations, Oracle, SAP, and Cabela's. He is also a contributor to Inc., Entrepreneur, and Forbes. His Convince & Convert Media division produces the world's #1 content marketing blog, and Jay's Social Pros podcast was recently named best marketing podcast by the Content Marketing Awards. Today, we talk to Jay about his new book, "Hug Your Haters", leading remote teams, and keeping your marriage and family in tact when career requires travel. In This Episode, You'll Discover: • Why Customer service is the new marketing • Details around the ‘Hatrix” from Jay's book, "Hug Your Haters" • The difference between onstage and off-stage haters • The difference between haters that want an answer vs those that want an audience • Why customer service is a spectator sport • Why you should never reply more than twice on a public forum • The missing ingredients to customer service • The power of empathy and humanity in yielding better customer outcomes • The simple way to increase customer advocacy by over 30% • Who the single most important customer you have are • How the biggest opportunity today is to simply engage with people online • Putting your content to the “mom test” • Techniques for working with remote teams • The secret of hiring for passion, training for skills • Why you should avoid hiring those that require a lot of encouragement • Ideas for mentoring employees to advance their own careers • How leadership can dimensionalizing fears to change the impact of pressure • Contending a career that requires extensive traveling • The mentality of letting things play out • Effective leadership like water inspires and empowers • and more!

Mark W. Schaefer knows about building your personal brand. He's a globally-recognized author, speaker, educator, and business consultant who blogs at BusinessesGrow.com — one of the top marketing blogs of the world. He teaches graduate marketing classes at Rutgers University and has written five best-selling books including The Tao of Twitter (the best-selling book on Twitter in the world) and Return On Influence and most recently, The Content Code: Six essential strategies to ignite your content, your marketing, and your business. His clients include Pfizer, Dell, Adidas, and the US Air Force. He has been a keynote speaker at prestigious events all over the world. And has appeared as a guest on media channels such as CNN, The Wall Street Journal, The New York Times and CBS News. Today we talk about understanding the future of work, how companies will be hiring less full-time employees, and why it’s critical you build your personal brand now to prepare for it. In This Episode, You'll Discover: • How curiosity and self-learning helped Mark iterate his career • Getting people to share and become advocates for your company • The formula for BADASS marketing • Why your personal brand is the only transferable asset you have for your career • Advice for building your own personal branding • Creating your authority • The future of work - contract labor will be predominant • The power of being prepared when speaking on a stage, moving from teacher to entertainer • Knowing the key to entrepreneurship, only making mistakes you can recover from • The dangers of entrepreneurship when don’t include wisdom, humility, and asking for help • The crises on digital marketing education in university education • and more!

Mark W. Schaefer knows about building your personal brand. He's a globally-recognized author, speaker, educator, and business consultant who blogs at BusinessesGrow.com — one of the top marketing blogs of the world. He teaches graduate marketing classes at Rutgers University and has written five best-selling books including The Tao of Twitter (the best-selling book on Twitter in the world) and Return On Influence and most recently, The Content Code: Six essential strategies to ignite your content, your marketing, and your business. His clients include Pfizer, Dell, Adidas, and the US Air Force. He has been a keynote speaker at prestigious events all over the world. And has appeared as a guest on media channels such as CNN, The Wall Street Journal, The New York Times and CBS News. Today we talk about understanding the future of work, how companies will be hiring less full-time employees, and why it’s critical you build your personal brand now to prepare for it. In This Episode, You'll Discover: • How curiosity and self-learning helped Mark iterate his career • Getting people to share and become advocates for your company • The formula for BADASS marketing • Why your personal brand is the only transferable asset you have for your career • Advice for building your own personal branding • Creating your authority • The future of work - contract labor will be predominant • The power of being prepared when speaking on a stage, moving from teacher to entertainer • Knowing the key to entrepreneurship, only making mistakes you can recover from • The dangers of entrepreneurship when don’t include wisdom, humility, and asking for help • The crises on digital marketing education in university education • and more!

Scott Jordan is the Co-founder and CEO of SCOTTeVEST. He’s a former attorney turned entrepreneur, launching into notoriety by an appearance on Season Three of ABC's Shark Tank in March 2012. Most recently, he released his book, “Pocket Man: The Unauthorized Autobiography of a Passionate, Personal Promoter”. Today, we talk to Scott Jordan about expanding your network, building relationships, and not being afraid to simply make the ask. In This Episode, You'll Discover: • A fun way to promote your brand • Behind the scenes of Scott’s appearance on Shark Tank • Why you should be your own PR company • The importance of constantly thinking about how to personally promote yourself • How to leverage influencer relationships • The power of simply asking • Establishing sincere deposits in people • Realizing that the numbers of followers on social media is not the focus • Why you shouldn’t wait for a unique idea to start a company • The importance of execution and building a brand • Why you should simply focus on doing things better • Why it’s critical to follow up on everything in order to get things done • and more!

Scott Jordan is the Co-founder and CEO of SCOTTeVEST. He’s a former attorney turned entrepreneur, launching into notoriety by an appearance on Season Three of ABC's Shark Tank in March 2012. Most recently, he released his book, “Pocket Man: The Unauthorized Autobiography of a Passionate, Personal Promoter”. Today, we talk to Scott Jordan about expanding your network, building relationships, and not being afraid to simply make the ask. In This Episode, You'll Discover: • A fun way to promote your brand • Behind the scenes of Scott’s appearance on Shark Tank • Why you should be your own PR company • The importance of constantly thinking about how to personally promote yourself • How to leverage influencer relationships • The power of simply asking • Establishing sincere deposits in people • Realizing that the numbers of followers on social media is not the focus • Why you shouldn’t wait for a unique idea to start a company • The importance of execution and building a brand • Why you should simply focus on doing things better • Why it’s critical to follow up on everything in order to get things done • and more!

Viveka Von Rosen is the author of “LinkedIn Marketing: An Hour a Day”. She’s known internationally as the “LinkedIn Expert” is CEO of Linked Into Business, also hosts the biggest LinkedIn chat on Twitter and co-moderates LinkedStrategies, the largest LinkedIn strategy group on LinkedIn. Forbes has listed her as a top social media influencer for three years running, and she has been cited in CNN, Forbes, Mashable, Bloomberg, and Social Media Examiner, just to name a few. We discuss how to best leverage your Linkedin account and the wisdom of asking others for help. In This Episode, You'll Discover: • How 98% of HR professionals check your LinkedIn profile first • Find what is the cost of inaction is • How you’re doing damage to your personal brand and/or business • The ability to create, leverage, and maximize the LinkedIn Groups feature • Why you should only do what you do well • Why you should fake it til’ you make it - if you don’t claim your expertise, no one’s going it to give it to you • Why most women need to get over the inability to claim their own expertise • Why you should focus your LinkedIn not on what you do, but on how you can help • Why you should invest in other people - help, teams, coaches, and masterminds • Don’t be afraid to ask for help • Understanding that feedback is a gift, not a criticism • much more!

Viveka Von Rosen is the author of “LinkedIn Marketing: An Hour a Day”. She’s known internationally as the “LinkedIn Expert” is CEO of Linked Into Business, also hosts the biggest LinkedIn chat on Twitter and co-moderates LinkedStrategies, the largest LinkedIn strategy group on LinkedIn. Forbes has listed her as a top social media influencer for three years running, and she has been cited in CNN, Forbes, Mashable, Bloomberg, and Social Media Examiner, just to name a few. We discuss how to best leverage your Linkedin account and the wisdom of asking others for help. In This Episode, You'll Discover: • How 98% of HR professionals check your LinkedIn profile first • Find what is the cost of inaction is • How you’re doing damage to your personal brand and/or business • The ability to create, leverage, and maximize the LinkedIn Groups feature • Why you should only do what you do well • Why you should fake it til’ you make it - if you don’t claim your expertise, no one’s going it to give it to you • Why most women need to get over the inability to claim their own expertise • Why you should focus your LinkedIn not on what you do, but on how you can help • Why you should invest in other people - help, teams, coaches, and masterminds • Don’t be afraid to ask for help • Understanding that feedback is a gift, not a criticism • much more!