The Action Catalyst show

The Action Catalyst

Summary: The Action Catalyst is a weekly podcast hosted by Dan Moore, President of The Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts sharing meaningful tips and advice. Please subscribe below, leave a rating and write a review! You can also get more free insights and inspiration at www.SouthwesternConsulting.com.

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Podcasts:

 An Endeavor of Faith: Episode 284 of The Action Catalyst Podcast | File Type: audio/mpeg | Duration: 37:29

DeVon Franklin is an award-winning film and TV producer, best-selling author, renowned preacher, and spiritual success coach. DeVon is the ultimate multi-hyphenate. With a commitment to uplifting the masses through entertainment, Franklin has quickly become a force in the media as well as a leading authority on faith, spiritual wellness, and personal development. Beliefnet has called him one of the "Most Influential Christians Under 40," Variety Magazine named him one of the "Top 10 Producers to Watch," Ebony Magazine has distinguished him as one of the "Top 100 Influential African-Americans in America," and even Oprah has called him "a bonafide dynamo...a different kind of spiritual teacher for our times." Franklin serves as President/CEO of Franklin Entertainment, a dynamic multimedia entertainment company with a first-look film deal at 20th Century Fox. As a filmmaker, Franklin is producing the inspirational true story Breakthrough, starring Chrissy Metz in theaters Easter of 2019. Additionally, he produced the hit animated film, The Star, and the hit film, Miracles From Heaven. Along with his work as a producer, Franklin is the author of a new book, The Truth About Men, released on February 5, 2019, as well as The Hollywood Commandments, New York Times bestseller The Wait (co-written with his wife award-winning actress Meagan Good) and Produced By Faith. Show Highlights: No one can become successful without mentorship. -DeVon Franklin One of the keys of mentorship is to not overburden the mentor. -DeVon Franklin Whether or not you know the person, or you ever get to meet them, they can be your virtual mentor. You can look at your field and the people who inspire you in your field and get virtual mentorship from them by reading their interviews, looking at their social media, etc. That's a powerful opportunity to get mentorship from someone you believe in. -DeVon Franklin When things happen that we don't expect, it's important to acknowledge how you feel. -DeVon Franklin It's disappointing when something doesn't work that you wanted to work, but that's when you need to go back and look at the process. -DeVon Franklin When you hit a brick wall, it's so important to feel it and go through it so that you can move on and grow from it. -DeVon Franklin If you're "out of aces," maybe it's time to get up from that particular table and pursue something new. Or maybe, you're at the right table, but waiting on the right hand, so you need to be persistent. -DeVon Franklin Even if things aren't working out how you want, you should still stay, because you're still getting more benefits than cost put in. The moment you stop growing or learning is when it's costing you more than the benefit. -DeVon Franklin It's important to maintain a strong sense of self. -DeVon Franklin We need to look at success in a more dynamic way. -DeVon Franklin DeVon's closing thoughts: It's important to keep a strong sense of self and a sense of humility. If you're working with or around strong personalities—in either a personal or professional sense— and they suggest or do something that is against your personal values, it's okay to say, that's cool, I'm going to pass on that. It's important to look in the mirror and say I'm comfortable with who I am, and no matter the personalities I'm around, I'm going to do my best to stay true to myself. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts,

 What Customers Want: Episode 283 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 37:20

  Dr. Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal customers. Dr. Bell’s keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful, cutting-edge ideas and unique strategies they can immediately put into practice. Always customer-centered, Dr. Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience challenges. He is considered a world-renowned authority on customer loyalty and service innovation. In fact, Global Gurus ranked him in 2018 as the #2 keynote speaker in the world on customer service and #1 in North America. Leadership Excellence Magazine also listed him among the top 30 thought leaders in North America. He also has written more than 700 columns for many business journals, magazines, and top blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, and NPR Radio, and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, CEO Magazine, Money Magazine, and Entrepreneur. Dr. Bell has authored numerous national best-selling books including The 9½ Principles of Innovative Service; Wired and Dangerous: How Your Customers Have Changed and What to Do about It; Managing Knock Your Socks Off Service; Customers as Partners; Magnetic Service; Take Their Breath Away: How Imaginative Service Creates Devoted Customers; Sprinkles: Creating Awesome Experiences Through Innovative Service. His newest book is the best-selling Kaleidoscope: Delivering Innovative Service That Sparkles. His books have won major book awards including the 2017 Best Book Award in the business category. His books have been endorsed by the CEOs or presidents of such service greats as Four Seasons Hotels and Resorts, Zappos, Starbucks, Ritz-Carlton Hotels, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A, Ultimate Software, WestRock, Morgan Stanley, La Quinta Hotels, Kimpton Hotels, and Southwest Airlines. In addition, his training programs have won numerous awards. These include “Delivering Innovative Service” with a 2016 Best Classroom program awarded by HR.com, and “Service Unleashed,” developed for Forrest Performance Group, a prestigious 2018 Stevie award winner. Show Highlights: When you work with just one organization, there's a limit to how much you can grow. -Chip Bell It's about making customer experiences that are not value-added, they're value-unique. -Chip Bell When starting a new business, make sure to have a long lead time, learn about your marketplace and how to be different than others, create your own board of advisors who know more than you do, and let people know that you're planning to do this. -Chip Bell In starting your own business, resilience is key. -Chip Bell The desire to have a lot of money shouldn't be on your list of reasons for starting a business. -Chip Bell Your customers want to feel that you're there for them. You're there to serve. -Chip Bell As an entrepreneur, you need to be able to reinvent yourself. Not your values or core purpose, but its expression in the marketplace. -Chip Bell God still loves me. You are something that is grander and more amazing than your work. -Chip Bell What I've done is far less exciting than what I'm going to do. -Chip Bell Chip's closing thoughts: If you can live every day like a box of Cracker Jack— that's a metaphor for life. It wasn't about the popcorn, it was about the prize,

 Identity Leadership: Episode 282 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 41:34

Stedman Graham is chairman and CEO of S. Graham & Associates. As a businessman, educator, and speaker, he presents, consults, and conducts training with corporations, educational entities, the military and veterans, non-profits, and the government. His identity message is grounded in the fact that the key to success is self-leadership capability. The Identity Leadership programs, driven by the proprietary Nine-Step Success Process™, are based on the philosophy that individuals hold the power to their educational, career, and personal success or failure. Graham has authored eleven books, including two New York Times bestsellers, You Can Make It Happen: A Nine-Step Plan for Success and Teens Can Make It Happen: Nine Steps to Success. His latest release, Identity: Your Passport to Success, was a Wall Street Journal bestseller. Clients have included Gulfstream Aerospace, Microsoft, Deloitte, Wells Fargo, Lenovo, General Dynamics, the US Departments of Labor, Education, and Agriculture, CVS Pharmacy, the Indiana Pacers, and the Sonima Foundation (through which he taught in 150 high schools in two years). He has also lectured or conducted workshops in the Netherlands, Germany, Belgium, China, Canada, the UK, the British Virgin Islands, Aruba, Bermuda, South Africa, and Africa. Commitment to education and lifelong learning is central to Graham’s philosophy. He has served as an adjunct professor or guest lecturer at Northwestern, Harvard, Wharton, University of Chicago, the University of Illinois–Chicago, National University, High Point, Howard, Temple, Morehouse, and Pepperdine, to name a few. As a veteran of the United States Army, he has proudly served our active military, veterans, and their families through programs at Fort Bragg, Fort Hood, Fort Bliss, Fort Jackson, NATO, the Military Child Education Coalition, and internationally at Landstuhl, Germany, and the US military community in Rotterdam, Holland. A proud native of Whitesboro, New Jersey, Graham has demonstrated an enduring pledge to youth and community. His Teens Can Make It Happen program has been utilized in numerous middle schools and high schools in the US and abroad, providing positive growth for our leaders of tomorrow, as well as for their parents and teachers. With dedication to community development, Graham is the founder of the Concerned Citizens of Whitesboro and Concerned Citizens of Lake Waccamaw, North Carolina, and is a co-founder of the Community Alliance for Youth Success. He is an ongoing contributor to the Cleveland Foundation Tru2U Project, educating youth and their mentors, and to the organization MADI, through which he provides Identity Leadership education to thousands of refugees who are integrating into new communities and cultures. Graham holds a bachelor’s degree in social work from Hardin-Simmons University, a master’s degree in education from Ball State University, and an honorary doctorate in humanities from Coker College. Show Highlights: Belief comes from knowing who you are. -Stedman Graham The core of who you are is based on your passion, your talent, and your ability to take information and make it relevant to your heart and soul and transfer it to your mind so you become a thinking human being. -Stedman Graham If you never quit, you may not be the strongest or the smartest, but the answers will reveal themselves along the way. -Stedman Graham It's not about how the world defines you; it's about how you define yourself. -Stedman Graham Create a system or process for yourself to continually improve based on the core of who you are. This is your foundation for learning, growing, and developing. -Stedman Graham You're looking for the dream on the outside but it starts on the inside. -Stedman Graham Vision allows you to see beyond yourself.

 Be Your Own Can, Not Can’t: Episode 281 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 37:51

Mary Anne Em Radmacher's words are on walls around the world, used in speeches and newscasts, and featured in ceremonies that welcome life and celebrate all the occasions in between. Radmacher has designed thousands of products, written over a dozen books, curated the spoken word of a president, taught writing to populations from primary school to prison, and is walked daily by two fine dogs. She is in the Oxford Dictionary of American Quotations. Since 9/11, one of her poems has been featured on the engine doors of firehouses throughout the US. Show Highlights: Courage doesn't always roar. Sometimes courage is the little voice at the end of the day that says, "I'll try again tomorrow." -Mary Anne Em Radmacher Out of all of God's creations, the only animals that can put things into perspective are humans. -Dan Moore Every individual has the responsibility to be absolutely clear on their own talents, skills, and abilities. -Mary Anne Em Radmacher There's one person on the planet who can be an unfettered fan of your own work and it's you. -Mary Anne Em Radmacher You're lucky if you have a group of people around you to lean into the can instead of the can't, but at the end of the day, especially for an entrepreneur, it's the person you look at in the mirror. -Mary Anne Em Radmacher Every single setback has been the seed pot for a tree of success. -Mary Anne Em Radmacher I try to be in failure enthusiastically. -Mary Anne Em Radmacher Am I doing what matters? If so, am I getting ready to take an exit too soon? Or am I on the wrong road? -Mary Anne Em Radmacher I divide my life's purpose into four key categories and for each category, I identify three subsets. These are the measures by which I make decisions. -Mary Anne Em Radmacher Saying yes to the wrong things means I'm stealing someone else's opportunity. -Mary Anne Em Radmacher [Every morning] I read a quote, I identify three things I'm grateful for and three things I want to accomplish in the course of my day, and then I study something. And I make my bed! -Mary Anne Em Radmacher [Every night] I identify three things I'm grateful for and I say goodbye to something. -Mary Anne Em Radmacher Mary Anne's closing thoughts: If you're grieving, you're not out of aces. Your breath is a sure sign that there is opportunity waiting for you. Perhaps your skills have been under-assessed and it's time for you to look more broadly. Get a bigger picture of the things you may be capable of with the skillset that you have. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 Going Directly to B: Episode 280 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 43:04

Jim Fannin is America’s ZoneCoach®, coaching more champions in sports, business, and life than anyone on earth for over 40 years. As one of the world’s foremost thought leaders, he is more than a life, business, or sports coach. He is a "change your life" coach. With the ONLY proven blueprint for attracting the Zone mindset, Jim has helped transform millions of people's lives by providing proven tools and techniques to create simplicity, balance, and abundance. In 1974, Jim Fannin discovered five markers for “thinking like a champion” and attracting the peak performance mindset called the Zone in all aspects of life, business, and sports. They are self-discipline, concentration, optimism, relaxation, and enjoyment. Collectively they form the acronym S.C.O.R.E.®, which is the cornerstone of Jim’s teaching that unlocks one’s full potential. With proprietary research on intuition, visualization, and self-awareness, Jim customized his S.C.O.R.E.® Success System with its powerful 90-Second Rule™ tools and techniques for the world’s elite athletes, top executives, business owners, couples, parents, and students. Jim is a best-selling author, entrepreneur, premier platform speaker, life strategist, former professional tennis player and coach, educator, business consultant, podcast host, columnist, blogger, peak performance coach, and philanthropist. Show Highlights: Abnormal dreams require abnormal thinking. -Jim Fannin You have to think less, not more, but what you do think about has to be super positive. -Jim Fannin Be a Hall-of-Famer now before you ever reach the Hall. -Jim Fannin Visualization is the number one most important tool. -Jim Fannin 80% of the time we're visualizing the future or the past, and we're only visualizing the present 20% of the time.-Jim Fannin The best in the world don't go from A to B. They go directly to B. -Jim Fannin Be prepared to adjust or adapt but always adhere to your principles. -Jim Fannin The question mark is the greatest symbol in mankind. -Jim Fannin Walk the garden of your company. -Jim Fannin See it as if it's so. See it as if it will be. -Jim Fannin Think about what you think about, especially before you go to sleep at night. -Jim Fannin Being your genuine and unique self is what it's all about. -Jim Fannin Success is whatever you say it is. -Jim Fannin Jim's closing thoughts: Every thought you had today, when you go to bed, your subconscious records it and plays it once at night to store the info. Whatever you think or feel in the last thirty minutes before you fall asleep, your subconscious records it, just like every other day. There's a data dump and it downloads it but it doesn't replay it once, twice, or ten times. In those last thirty minutes, whatever you think or feel is replayed 15–20 times while you're sleeping. After a period of 7 to 10 days, it puts pressure on the subconscious to manifest this into physical reality. This happens whether the thought is good or bad; your subconscious doesn't care. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 The Importance of Healing: Episode 279 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 41:49

Jim Cathcart is the author of 19 books and has been inducted into both the Professional Speakers Hall of Fame and the Sales and Marketing Hall of Fame (London). He is one of the most award-winning professional speakers in the world, having won the Golden Gavel Award, The Cavett Award, Legends of Speaking Award, The Quilly® Bestselling Author Award, Certified Speaking Professional, Past President of the National Speakers Association, and more. With over 3,200 professional speeches around the world, he has addressed every industry and profession imaginable. But with all of that, he’s also a regular guy: an avid motorcyclist, a mountain trail runner, and a professional guitarist/singer who performs often in clubs and at events. Jim’s specialty is Applied Behavioral Science, “practical psychology,” and he focuses on helping people succeed. His TEDx video now has over 1.5 million views and he has just returned from his tenth lecture tour in China! Show Highlights: The seed of your future success already lives within you. Figure out what your seed is and then nurture your nature. -Jim Cathcart The task of leadership is to create an alignment of strengths in ways that make a system's weaknesses irrelevant. -Peter Drucker Emotional healing has its own time schedule and we don't know what that schedule is. -Jim Cathcart The time to develop emotional strength is not when you need it, but before you need it. -Dan Moore Instead of starting my day by immediately thinking about tasks, I let my mind think about whatever it wants to think about. -Jim Cathcart I ask: "How would the person I'd like to be approach this situation?" -Jim Cathcart The idea that "I can't do that" should be replaced with "I think I could do that; I just don't know how yet." -Dan Moore When your bucket is empty and you feel like you've got no options, the answer is do something. What do I mean? Do anything but do it intentionally. -Jim Cathcart Your creative impulse is the God in you. They say we're made in the image of our Creator; I don't think this means we look like God. It means we're created to be creators. -Jim Cathcart Jim's closing thoughts: Broaden your reach and get information from multiple sources, even sources that contradict each other. It'll change your perspective and you'll start seeing connections that you never noticed before. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 The Leader of the Kindness Rocks Project: Episode 278 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 37:40

Megan Murphy is a women’s empowerment coach, business mentor, kindness activist,  meditation instructor, author, and lecturer. She is a business mentor for SCORE and creator of the Kindness Rocks Project. She resides in Cape Cod, MA with her husband, three daughters, and two giant dogs. Megan is a Certified Professional Coach (CPC) and Score certified mentor earning her coaching certifications through the Institute for Professional Excellence in Coaching (iPEC) and is a member of the International Coaching Federation ICF. Megan has been featured on The Today Show, Fox News, NBC Boston, WCVB Channel 5; 5 for Good segment, The Boston Globe, The Detroit Free Press, The Washington Post, Cape Cod Life Magazine, Conscious Life Magazine, Parents Magazine, Highlights for Kids Magazine, Country Living Magazine, First for Women Magazine, The Cape Cod Times, Today.com, The Huffington Post,  Southern Living Magazine, and many other regional news media outlets across the country where members of the project participate. She has been published in The 2017 Chicken Soup for the Soul: My Kind America book, MindBodyGreen, Tut.com, and Grown & Flown and quoted in many more publications and blogs. She recently released her book, A Pebble For Your Thoughts: How One Kindness Rock Can Change Someone's Entire Life. Show Highlights: In business and in life, we must have balance. -Megan Murphy Anonymity in kindness is really important. It's doing something without expecting anything in return. -Megan Murphy Do kindness with intention, not for attention. -Megan Murphy Humility is not thinking less of yourself; it's thinking of yourself less. -John Wooden It's not about owning a concept; it's about getting everyone to share the concept. -Dan Moore Whenever I'm presented with a challenge, I see it as a growth moment. -Megan Murphy I begin to look for soul-lutions. I call them that because I get really quiet and introspective. -Megan Murphy Too many of us react, and unfortunately, reactions can just cause more problems. -Megan Murphy We're human beings, not human doings. -The Dalai Lama Be authentic, make social and emotional connections in the morning, and lead by example. -Megan Murphy Involving others is not a sign of weakness, but it's the ultimate sign of strength. -Dan Moore None of us is as smart as all of us. -Ken Blanchard Before my feet hit the floor, I give thanks for a new day. -Megan Murphy Megan's closing thoughts: Trust yourself. You're your own advocate and you need to take responsibility. Don't let the opinions of others sway you. Don't let them tell you how you should or should not feel because you feel the way you feel for a reason. Although people may mean well, be careful of the advice they give you versus the advice you give yourself. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 The Next Play: Episode 277 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 43:17

Don Yaeger is a nationally acclaimed inspirational speaker, longtime Associate Editor of Sports Illustrated, and author of over 30 books, eleven of which have become New York Times best-sellers. He began his career at the San Antonio Light in Texas, and also worked at the Dallas Morning News and the Florida Times-Union in Jacksonville before going to work for Sports Illustrated. As an author, Don has written books with, among others, Hall of Fame running back Walter Payton, UCLA basketball Coach John Wooden, baseball legends John Smoltz and Tug McGraw, and football stars Warrick Dunn and Michael Oher (featured in the movie The Blind Side). He teamed up with Fox News anchor Brian Kilmeade to pen the 2013 best-seller George Washington’s Secret Six, a look at the citizen spy ring that helped win the Revolutionary War and then again in 2015 for Thomas Jefferson and the Tripoli Pirates: The Forgotten War that Changed American History, and in 2017 for Andrew Jackson and the Miracle of New Orleans:  The Battle that Shaped America’s Destiny. Don left SI in 2008 to pursue a public speaking career that has allowed him to share stories learned from the greatest winners of our generation with audiences as diverse as Fortune 10 companies to cancer survivor groups, where he shares his personal story. More than a quarter-million people have heard his talks on “What Makes the Great Ones Great.” He collaborated with the Florida State University School of Business’s Continuing Education Program to build a corporate webinar program focusing on lessons that build a culture of success within an organization. This naturally led to another keynote speech on “What Makes the Great Teams Great.”  The release of his tenth New York Times best-seller, Teammate, was the inspiration for his newest keynote on “What Makes a Great Teammate: Becoming Invaluable Without Being Most Valuable.” Learn more at www.donyaeger.com or contact Don at don@donyaeger.com Show Highlights: Even if the last play was a good play, you have to look at yourself and think, "Next play." -Don Yaeger Even out of the worst things that happened to me, better things came. -Don Yaeger Control the things that you can control. The way you talk to yourself is one of the things that you can control. -Don Yaeger I need to talk to myself in the third person; I need to talk like I would to someone else. You're always so much more positive with someone else. -Don Yaeger If someone else talked to you the way you talk to yourself, you'd leave that person. -unknown There are going to be things that you won't understand in the moment but you have to believe that it's going to be okay. -Don Yaeger You can be bitter or you can be better. -Don Yaeger Humility is not thinking less of yourself. It's thinking of yourself less. -John Wooden Reach out and ask. Amazing things happen. -Don Yaeger If left alone, we will continue feeding the beast. We have to be very intentional about changing the meal plan. -Don Yaeger There's a role model and mentor out there for all of us. They don't always have to be people that we meet. -Don Yaeger Don's closing thoughts: Part of my drive is based on my life experience which was not altogether positive but left a mark. The second thing is I'm an insatiable learner. What did I learn today that I'll use tomorrow? If I can't answer that question, I may not sleep that night! The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make b...

 Confidence & Integrity: Episode 276 of The Action Catalyst Podcast | File Type: audio/mpeg | Duration: 38:21

Dr. Gloria Mayfield Banks is an internationally renowned motivational success strategist and sales trainer who has consistently beaten the odds to achieve extraordinary success. Dr. Banks holds a bachelor's degree from Howard University, an MBA from Harvard University, and an Honorary Doctorate from the University of Maryland Eastern Shore. She has built a multi-million dollar enterprise as an author, a founding partner of Charisma Factor, Inc. (a corporate event planning company), and an Elite Executive National Sales Director with Mary Kay, Inc. In 2016, Gloria became the first African American in the history of the company to be ranked #1 in North America.  These accomplishments provided the foundation for her recently published book, Quantum Leaps, with ten specific steps to help you soar. With her high energy and inspirational teaching style, Dr. Banks is best described as "Energy in Motion!" Dr. Banks has trained professionals on six continents to achieve new levels of success. She is expressly passionate about working with winners to actualize their full potential. Dr. Banks was featured as one of the world's top entrepreneurs at Grant Cardone's 10XGrowth business conference. In addition, Dr. Banks has shared the stage twice with Oprah Winfrey speaking on Empowering Women and Girls for Leadership and at the N Street Village foundation fundraiser to help homeless women. Dr. Banks shared her secrets of success with national media audiences, appearing on CNN with Soledad O'Brien, ABC-TV, and CNBC with Donny Deutsch on "The Big Idea." She has been featured in Fortune, Black Enterprise, Glamour, and Ebony magazines. Dr. Banks has received numerous awards and national recognition. Harvard Business School documented Gloria's success in a case study titled, "Gloria Hilliard Mayfield at Mary Kay Cosmetics." She resides in Baltimore, Maryland with her husband, Ken Banks.  They share four adult children. Show Highlights: The most expensive party you can have is a pity party. -Gloria Mayfield Banks Who's important to me? Not people who agree with me but people who can help me with my thought process. -Gloria Mayfield Banks If we can figure out how to think, then we'll figure out what to think. -Dan Moore I don't need a team of people who are like me. I need a team of people who are best at being best at who they are. -Gloria Mayfield Banks If I'm at the top of my game and no one else is in front of me, I know how to put things in front of me that make me tick. -Gloria Mayfield Banks Energy creates energy. -Dan Moore You cannot quantum leap without an understanding of what makes you want to get up in the morning and what makes you hate to go to bed at night. -Gloria Mayfield Banks It's okay not to embrace everything. -Gloria Mayfield Banks After integrity, the thing you need the most is confidence. -Gloria Mayfield Banks A "no" in one moment does not mean a "no" forever. -Gloria Mayfield Banks The number one thing I learned [at Harvard] is the art of making a decision. -Gloria Mayfield Banks If you make a bad decision, you can fix it. If you make a good decision, you're on your way. But no decision is a problem. -Gloria Mayfield Banks People get caught up in the busy, but they don't get caught up in the hustle of doing things that will create a bigger platform for themselves. -Gloria Mayfield Banks Frustration is misplaced expectation. -Gloria Mayfield Banks You don't have to see the whole staircase, just take the first step. -Martin Luther King, Jr. Gloria's closing thoughts: Do you want to quit or do you want to go? If you want to go, what's the next step? Where in those next steps can we find a place to celebrate? If you're feeling really discouraged, I always find something or someone worse off than me.

 We Are All Creative: Episode 275 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 44:54

Michael McMillan is a designer, best-selling author, public speaker, and business consultant. Throughout his career, Michael’s client roster has read like the Who’s Who of Business. Fortune 100 corporations, startups, nonprofits, and sports and music legends have all sought Michael’s leadership with award-winning results. While Michael’s work has been recognized by major design, marketing, and advertising organizations around the world, his bottom-line results have been recognized by clients, partners, and stakeholders. Michael’s creative direction on Michael Jordan’s New York Times best-selling pictorial autobiography, Rare Air, established a new niche in retail publishing. This success was followed by several more award-winning publishing initiatives including Mario Andretti and The NBA at 50. Michael’s leadership on Genuine Value: The John Deere Journey established a cultural framework and value catalyst for Deere’s future. After 20 consecutive years of growth, Michael sold his firm and began sharing his unique insights on creative thinking, innovation and making positive change. Michael has spoken to audiences throughout the US, Canada, Central America, Europe, and Asia. When the United Arab Emirates launched its national innovation initiative, Michael was invited to Dubai to address this subject with UAE leaders, international investors, and entrepreneurs. A best-selling author, Michael’s current books include Paper Airplane: A Lesson for Flying Outside the Box, The Power of Teamwork (co-authored with the Blue Angels’ Scott Beare), and Pink Bat: Turning Problems Into Solutions. In 2013, Michael was recruited by the founder and CEO of a Fortune 1000 financial firm to serve as Chief Marketing/Branding Officer. Charged with driving growth and elevating the brand, Michael established a new department, and developed and deployed a fully integrated digital marketing strategy including the underlying technologies, business processes, and demand generation tactics. Michael's leadership and contributions helped move the stock price from $46 a share to $100+ within three years. The company was acquired in 2016 for $4.3 billion. Show Highlights: Having the right people in the right places doing the right things is what creates synergy. -Michael McMillan No matter where you go, you should earn the right for the power that you have in an organization. The leader should provide this opportunity. -Michael McMillan It's difficult for me to let go but A. That's the only way you grow and B. Other people have better ideas than me. -Michael McMillan Try to find people that have unique skills and are smarter or better than you are. That's the key to building a great organization. -Michael McMillan A lot of people say that they're not creative but everyone is creative. It's innate; it's who we are as human beings. -Michael McMillan We all have gaps and shortcomings. But likewise, we all have strengths. If we start buying into our shortcomings, we start forgetting about our strengths. -Michael McMillan Stay true to your values and principles. -Michael McMillan Identify who you are and what you're about, and continue to look at things from multiple perspectives. -Michael McMillan So often we label things as a problem and then they become a problem. What we should do is reframe the way we look at the situation and realize it's not a problem at all. -Michael McMillan Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit. -Napolean Hill Michael's closing thoughts: We learn from life, we learn from living, provided that we're willing to do so.

 Developing Mental Toughness: Episode 274 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 38:44

Steve Siebold, CSP trains sales and management teams on how to increase sales through his unique blend of mental toughness training. Salespeople learn how to control their thoughts, feelings, and attitudes before, during, and after the sales presentation. Managers learn how to become mentally tough coaches and leaders with their sales representatives. Steve speaks from real-world experience as a former professional athlete, national coach, and international businessman. He began studying mental toughness training as a world-class junior tennis player in the 1970s. Steve’s clients include Fortune 500 companies such as Johnson & Johnson, Toyota, Procter & Gamble, GlaxoSmithKline—to name a few—as well as thousands of direct salespeople in ten countries worldwide. Steve has been featured on The Today Show, Good Morning America, BBC Television Europe, NBC Australia, CBS, FOX, and dozens of other television shows, radio programs, newspapers, and magazines around the globe. His books, videos, and audio programs have been sold in 30 countries around the world. Two of his four books on mental toughness are international best-sellers and are considered by many experts to be the gold standard in the field of psychological performance training for sales teams. As a professional speaker, Steve has been awarded the Certified Professional Speaker designation from the National Speakers Association. Steve ranks among the top 1% of income earners in the professional speaking industry worldwide. Show Highlights: Most people will never get rich because they have an unhealthy relationship with money. If you ever want to have money, you have to develop a healthy relationship with it. -Steve Siebold You have to go against the grain, even in the richest country in the world, if you ever want to be a self-made millionaire. -Steve Siebold I'm the problem and I'm the solution. Take responsibility for your own results. -Steve Siebold When you point a finger to blame someone else, you have three more pointed back at you. -Zig Ziglar Fail fast. Get over it and move on. -Steve Siebold The longer you're down, the longer you beat yourself up, the tougher it is to get back up. We're actually serving our own best interests by getting up fast, forgiving ourselves, and moving on to our next success. -Steve Siebold Life is boring if you make the same mistakes so go make a new one! -Dan Moore We can manipulate our own minds; that's how brilliant humans are. -Steve Siebold Hire for attitude and train for skill. -Steve Siebold Stop trying to be the salesperson's friend. You're not their friend; you're their manager. -Steve Siebold If you want to get results, you have to put the position before the relationship. -Steve Siebold Steve's closing thoughts: Become more decisive. Decide on things quickly and change them slowly. Operate with confidence and certainty rather than hesitation. Learn to live with the bad decisions. This inspires confidence in a team and creates more success. Examine your level of commitment. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 Brainset, Mindset, and Skillset: Episode 273 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 45:54

Leadership coach and tech pioneer Ellen Petry Leanse has spent 35 years driving innovation at Apple, Google, Facebook, and with dozens of tech startups. Her current role as Chief People Officer at Lucidworks positions her to help humanize the face of AI through forward-looking leadership and a commitment to "Honor People" through ethical technology. In her nine years at Apple, Ellen served on the Macintosh launch team (1984) and led the company's pioneering work with digital communities (1985). Her work since then has spanned entrepreneurship, investing, and strategy consulting. Today, combining decades of perspective with insights from neuroscience, design, and mindfulness practice, Ellen guides companies and individuals to “think different” about design, impact, and using business as a canvas for positive change. An author, Stanford instructor, and respected Silicon Valley influencer, Ellen is passionate about intentional living and how our brains can shape or interfere with our sense of purpose. She's been featured on CNN and in publications including Time, Vogue.com, Forbes, and Business Insider, where her essay on the world "Just" has received nearly five million views. Her book, The Happiness Hack, shares brain-aware paths to focus, connection, and life satisfaction. She frequently speaks on inclusion, equality, neuroscience, and the future of innovation. Show Highlights: There's always fear of rejection or starting something new, but the pain of regret is worse. -Dan Moore The brain is an ancient technology that we use to navigate the modern world. -Ellen Leanse The brainset is about survival, keeping us safe and alive. A mindset is a form of intentional thinking that points us in the direction we want to go. -Ellen Leanse Preparing the brain is not enough. We have to practice so that the brain actually begins to encode a new behavior and make it part, with time, of a new brainset. -Ellen Leanse Skillsets are small things we do to enact the mindset. -Ellen Leanse Any skillset or practice that acts on the mindset will ultimately change things in our brainset in a virtuous cycle. -Ellen Leanse Honor people. -Ellen Leanse A person's job is what they do to generate money but their work is why they're on earth. -Dan Moore Ellen's closing thoughts: Make yourself vulnerable to someone whose opinion you deeply value. Stay diligent with your process. Try journaling. Let yourself feel the discomfort of the situation. The discomfort is information; it's telling you that you want something more. Trust the process. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week, he interviews some of the nation’s top thought leaders and experts, sharing meaningful tips and advice. Subscribe on iTunes and please leave a rating and review!

 Inner Peace and Positivity: Episode 272 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 47:19

John J. Murphy is the founder (1988) and CEO of Venture Management Consultants, Inc., a firm specializing in creating lean, high-performance work environments. As a business consultant, John has delivered services to some of the world’s leading organizations, including ADP, AlliedSignal (Honeywell), BMW, Chase, the CIA, GE, GM, GSK, Hilton, Lockheed Martin, Merck, the Michigan State Senate, Perrigo, Prudential, Raytheon, Spectrum Health, Target Stores, Teva, and the US Navy. As an educator and Lean Six Sigma Master Black Belt, John has trained thousands of people from over 50 countries, including Fortune 500 executives, project leaders, military leaders, managers, and black belts. He has also mentored dozens of project teams in organizational development, operational excellence, business process innovation, and Lean Six Sigma applications. As a speaker, John has delivered keynotes and seminars throughout North America, South America, Europe, and Asia. Among those, he has shared the stage with General H. Norman Schwarzkopf, Zig Ziglar, Denis Waitley, Rocky Bleier, and Anthony Robbins. As a critically-acclaimed authority on peak performance, transformational leadership, and healthy mind-body-spirit, John has appeared on over 400 radio and television stations and his work has been featured in over 50 newspapers nationwide. John is the author of 19 books and numerous articles. His books include Zentrepreneur, Half-Full, The How of Wow, Pulling Together, Agent of Change, Habits Die Hard, Stepping Up, Reinvent Yourself, Leading with Passion, Sage Leadership, and the 2010 Editor’s Choice (Allbooks Review) Best Inspirational Book of the year, Beyond Doubt. Prior to consulting, John served as corporate director of human resources for Paulstra CRC, an international automotive division of Hutchinson SA in Paris, France.  In this role, John led numerous operational excellence projects, resulting in multi-million dollar improvements and significant culture change. John is a graduate of the University of Notre Dame (BBA Finance) and the University of Michigan’s Human Resource Executive Program. He is also a former quarterback for Notre Dame. John now lives in Palm Beach, Florida. Show Highlights: Motivation is external. Inspiration comes from inside us; it's our purpose in the world. -John Murphy 4 steps to inner peace: 1. let be 2. let go 3. let see 4. let flow. -John Murphy Whenever you're feeling stressed, you're not present. You're projecting something negative onto the future. -John Murphy The law of attraction is that we reap what we sow. The energy we put out into the world is what we reap back. -John Murphy I begin every morning with a 20-30 minute meditation. -John Murphy Be the change you wish to see in the world. -Gandhi We change culture by immediately modeling the new behavior. -John Murphy The idea isn't that we resist change; we resist pain. -John Murphy John's closing thoughts: What if the change is positive? What if the change is going to feel good? What if the change is going to make things a lot easier? Talk about motivation and inspiration. I think this is what drives every entrepreneur. They're not afraid of change because they're making it. They're approaching it because they have a vision of something better. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make bette...

 One Small Success at a Time: Episode 271 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 36:12

Robin Crow is an American author, recording artist, and public speaker. Crow is best known for his 2002 autobiographical book entitled Jump and the Net Will Appear. He is the builder, owner, and operator of Dark Horse Recording Studio in Franklin, TN. Crow also speaks at seminars and clinics around the country. Crow is the Founder and CEO of three uniquely successful companies: Dark Horse Recording and Dark Horse Institute in Franklin, TN, and Luxury Mountain Rentals in Telluride, CO. As an RCA recording artist, he drew rave reviews for his musicianship while touring relentlessly. As an in-demand public speaker, he has delivered over 2,200 keynote speeches to major corporations and is the author of seven books, including the USA Today bestseller, Evolve or Die. In 2010, Crow founded Dark Horse Institute (DHI), an accredited, for-profit academy to teach Audio Engineering and Music Business to young entrepreneurs. In 2013, DHI relocated to The Factory at Franklin (a historic stove factory which has been repurposed as a retail, educational, and entertainment complex). Their business model is to offer short, affordable courses taught by music industry professionals with an emphasis on leadership development. The programs have experienced explosive growth while offering dramatic solutions to the challenges faced by students at traditional four-year colleges. DHI accelerates the learning process in an affordable, experiential learning environment, and in the process is changing the way education is conducted. Their goal is to create the most compelling educational model of the 21st century. In late 2016, they introduced two more programs, Film and Video Production, and Songwriting. Show Highlights: There's a balancing act; you have to be a little bit realistic while at the same time set goals that are bigger than you ever imagined. -Robin Crow If you don't take action, then whatever you're dreaming up is just wishful thinking. -Robin Crow Accountability is super important because it's holding yourself to a higher standard than ever before. -Robin Crow 0.02% improvement every day, over the course of a year, is a doubling of output. 100% growth. -Dan Moore One small success on top of another can lead to great confidence in your life. -Robin Crow The triple bottom line: people, planet, and profit. -Robin Crow I'm bound and determined to not criticize others; I'm bound and determined to try to be a possibility thinker. -Robin Crow I start my day every day with a TED Talk or other Youtube videos. -Robin Crow If I can do anything well, it's that I can delegate. -Robin Crow Evolve or die. That's the times we live in. -Robin Crow You can't build a business but you can build people who can build your business. -Spencer Hays Robin's closing thoughts: Start by taking care of yourself. If you're not feeling at your best, you're not going to be good for anyone else. It always comes back to the very basic of taking care of yourself. If I'm at optimal health, then everything else is going to be better. The worst thing you can do is start medicating; the best thing you can do is start being your best self physically and mentally so you can find ways to solve your challenges, one challenge at a time. Break it down to one step at a time. The Action Catalyst is a weekly podcast hosted by Dan Moore, President of Southwestern Advantage, the oldest direct-sales company in America, and Partner with Southwestern Consulting. With more than 45 years in sales leadership and marketing management, Dan has a wealth of knowledge to share on how to make better use of time to achieve life, sales, and other business goals. Each week,

 Find Your Calling by Fulfilling a Need: Episode 270 of the Action Catalyst Podcast | File Type: audio/mpeg | Duration: 44:26

America’s trusted voice on money and business, Dave Ramsey is a personal money management expert and extremely popular national radio personality. His seven bestselling books—Financial Peace, More Than Enough, The Total Money Makeover, EntreLeadership, Dave Ramsey’s Complete Guide to Money, The Legacy Journey, and Smart Money Smart Kids—have sold more than 10 million copies combined. By age 26, he had established a $4 million real estate portfolio, only to lose it by age 30. Using the wisdom he gained, Ramsey rebuilt his financial life and now teaches others how to be responsible with their money, so they can acquire enough wealth to take care of loved ones, retire with dignity, and give generously to others. In 1992, Ramsey founded The Lampo Group, LLC to provide financial counseling, through various means, to anyone who wants to better understand the principles of proper money management. Twenty years later, the company has grown from a card table in his living room to more than 600 team members and has been voted one of the “Best Places to Work” in Nashville numerous times. In 2014, the company rebranded to become Ramsey Solutions as part of an ongoing plan for growth and longevity. Ramsey runs a multi-million-dollar company with a nationally recognized brand, but he defines success by the number of lives changed through his message of hope. Ramsey offers that life-changing message as host of a nationally syndicated radio program, The Dave Ramsey Show, which is heard by 13 million listeners each week on more than 600 radio stations and digitally through podcasts, online audio streaming, and a 24-hour online streaming video channel. In 2009, he was honored as a National Association of Broadcaster’s Marconi Award winner. Ramsey was inducted into the NAB Broadcasting Hall of Fame in 2013 and the National Radio Hall of Fame in 2015. He is the creator of Financial Peace University (FPU), a program that helps people dump their debt, take control of their money, and learn new behaviors around money that are founded on commitment and accountability. More than 4.5 million people have attended Financial Peace University, Legacy Journey, and Smart Money Smart Kids courses at their workplace, church, military base, local nonprofit organization, or community group. Ramsey offers his message of hope through a variety of mediums and products. More than a million people have attended a live event, including more than 40,000 EntreLeadership participants. His high school and college curriculums are offered in more than 16,000 schools and educational institutions. The Dave Says syndicated column is available to more than 8 million readers monthly. Thousands of children have enjoyed his entertaining and educational book series. Daveramsey.com offers free informational articles and streaming of The Dave Ramsey Show. Ramsey earned his Bachelor of Science in finance and real estate from the University of Tennessee. Follow Dave on Twitter at @DaveRamsey and on the web at daveramsey.com. Show Highlights: Nothing moves unless it’s shoved. Unless there’s activity, there’s not going to be positive results. –Dave Ramsey It’s inaccurate to say that I’ve changed someone’s life. I just showed them how and made them believe they could do it, and then they did it. –Dave Ramsey I hired people for two things: they knew how to do something I didn’t or they knew how to do something I didn’t want to do. –Dave Ramsey Business is easy until people get involved. –Dave Ramsey It’s a process to build a team of thoroughbreds. When you wake up and realize you’ve got donkeys in the stable, that’s a problem. –Dave Ramsey True leaders don’t manage; they serve. –Dave Ramsey Servant doesn’t mean subservient.

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