Crown Council Mentor of the Month | Helping Dental Teams Build a Culture of Success

Jon Acuff is the New York Times Bestselling author of six books including his most recent Wall Street Journal #1 Bestseller, Finish: Give yourself the gift of done.For over 20 years he’s helped some of the biggest brands in the world tell their story, including The Home Depot, Bose, Staples, and the Dave Ramsey Team. Most recently he’s spoken to hundreds of thousands of people at conferences, colleges, companies and churches. Featured regularly on national media, Jon has been seen on CNN, Fox News, Good Day LA and several other key outlets.In addition, Jon is also a big proponent of social media with blogs that have been read by 4 million people and almost 300,000 twitter followers. In 2010 he used his influence with his tribe to build two kindergartens in Vietnam. Jon lives with his wife Jenny and two daughters in Franklin, TN.

Our success in life is dictated by the quality of relationships we can engender. Some people seem better at negotiating better quality outcomes (for all) than others do – they work with people rather than through people. They are able to hold deeper, more honest conversations that create a new level of bonding and are able to transform people, situations and relationships. By being prepared to hold these conversations (often early) they ensure clarity over responsibility, define expectations and hence maintain high levels of performance. When we let these conversations go by, we let standards slip and unwittingly give permission for unwanted behavior to continue. Crucial conversations lie all around us – enjoy this thirty minute Mentor of the Month with Joseph Grenny 

10 Changes Affecting Your Search Marketing and What To Do To Succeed. Expertise in marketing consulting that reaches key prospects and grows your business.   Have you ever wished you could accurately determine how much your internet search marketing was actually returning to your practice? Lane Anderson founded ProspectaMarketing in 2003 with a unique approach to internet search marketing that does just that. ProspectaMarketing has helped generate millions and millions of dollars in new patient revenue for dentists across the U.S. and Canada. We help our clients connect what happens online with what converts offline in the practice. As an internet dental marketing agency, we serve a number of dental practices that are committed to growing successfully with expert online marketing. Those same practices are committed to delivering a quality of care that is commensurate with our marketing messages. From Lane Anderson  Prospecta Marketing  877-322-4440  landerson@prospectamarketing.com 

Admittedly, dentistry impart art and part science. Few dentists exemplify both aspects better than Dr. Dennis Wells. he is an artist, scientist, educator and innovator and is the Crown Council Mentor of the Month.

MENTOR #61 "The Common Denominator of Success" with Albert Gray and Steve Anderson The Common Denominator of Success is a speech that was delivered by a business executive (Albert Gray) well over 70 years ago to an industry meeting. The principles are timeless for anyone who seeks success in any endeavor.  Listen again and again as Crown Council Founder, Steven J. Anderson, revisits the principles from Albert Gray's classic adapted for the Crown Council.

A graduate of New York University College of Dentistry, Dr. Howard Hindin is trained in all aspects of general dentistry, with an early emphasis on surgery and endodontia. Since the 1990s, his practice has also focused on cosmetic dentistry, temporo mandibular joint disorders and cranio facial pain. An acknowledged pioneer in the relationship between dental issues and whole body health, Dr. Hindin is President (2000-present) of the Foundation for the Advancement of Innovative Medicine (FAIM). The foundation offers educational services to professionals and the public on complementary medicine as well as advocacy for patient and doctor rights. In addition, Dr. Hindin advanced the use of acupuncture in dentistry and general medicine as the Director of the Acupuncture Program for Substance Abuse in Rockland County. There he developed, supervised and trained personnel to provide acupuncture for the Rockland County Alcohol and Substance Abuse Outpatient Services. He is a Co-Founder and Co-Chairman of the American Association of Physiological Medicine & Dentistry. He is an active member of the American Academy of Pain Management, American Academy of Cranio Facial Pain, American Academy of Dental Sleep Medicine, Academy of General Dentistry, American Dental Association, International Academy of Oral Medicine and Toxicology, and the NY State Society of Acupuncture for Physician and Dentists.Dr. Hindin has presented important position papers to dental and medical groups throughout the country. His research into the dental-medical connection and systemic balance has shaped the medical community’s understanding of this growing and important field.

  Our StoryDental Innovation was founded on providing next-generation video text technology to bridge the treatment recommendation knowledge gap between dentists and their patients. This technology was initially developed and implemented in Fortune 100 companies and our desire is to leverage it for smaller, niche markets – dental being the first. Our ApproachAlong with the technology, we brought together practicing dentists to choose initial platform content as well as providing editorial feedback on all originally produced content video. Our ProductionFrom idea to execution to delivery, our team spent months ensuring the videos we created would be helpful to dentists and impactful for their patients. Here are some behind the scenes photos of the process.   Bryan Byrd  C: (208) 867-7634O: (208) 481-8484
BryanB@DentalInnovationsInc.comhttp://dentalinnovationsinc.com

Brian's "Story" from his website https://www.harrisdental.com/dr-brian-harris HOW DID YOU ARRIVE AT RUNNING/WORKING FOR THIS BUSINESS? WHAT PATH BROUGHT YOU HERE? Growing up around dentistry, my dad would take us to work with him during the summer. We would get paid $2 per hour to unpack boxes, clean the lab, make stone models of teeth, etc. I realize now after having my own kids, he really did it so we wouldn’t drive my mom crazy at home fighting all summer. Several years passed and after living out of the country for a few years, I returned home and it just felt like the right path for me. I have never regretted the decision and love being a dentist. WHERE CAN WE FIND YOU WHEN YOU’RE NOT WORKING? WHAT’S YOUR FAVORITE WAY TO SPEND A WEEKEND OR A SUNDAY AFTERNOON? When I am not working, I try to stay active running and biking. I spend a lot of time with my kids at their football games, dance classes and skateboarding lessons. On Sunday afternoons you will find me relaxing and watching a movie with my family. ANY VOLUNTEER ACTIVITIES YOU’RE CRAZY ABOUT? I have been involved with the group, Smiles for Hope, for 5 years now. It takes dentistry into the small villages of the Dominican Republic. I was able to take my wife Maury with me four years ago and this year we went back with my two older boys, Connor and Cash, and 6 Harris Dental team members. We spent 9 days in small villages helping people that have no access to dental care. It has been a life changing opportunity and I feel thankful to be a part of such a great group. ANY AWARDS OR MEDALS? PERSONAL AND PROFESSIONAL? In the 5th grade, I won first place in the Utah open Karate tournament. I only mention this because I had to fight my brother, Dr Scott, in the finals. Let’s just say he took second place. Still, one of my proudest moments. Professional: Young Dentist of the Year in 2007, Phoenix Magazine Top Dentist 2007-2013, Phoenix Magazine Top Cosmetic Dentist 2010-2013, AZ Foothills Scottsdale’s Best Cosmetic Dentist 2014. HOW DO YOU WANT TO BE REMEMBERED? I want to be remembered as a person who was positive and always looked for the good in others. I want to be remembered as someone who enjoyed life to the fullest. WHAT WAS THE MOST INTERESTING TRIP YOU HAVE EVER TAKEN? WHY? The most interesting and fun trip I have ever taken was going to Ireland with Maury. I was taken aback by how beautiful it is. I loved trying new foods, seeing ancient landmarks and learning about the history of the country. WHAT IS YOUR FAVORITE BREAKFAST FOOD? French toast with lots of butter and syrup. WHAT FAVORITE FOOD PUTS YOU IN A GREAT MOOD? Ice Cream WHAT 1 THING WOULD YOU TAKE WITH YOU ON A DESERTED ISLAND? Floss

Dr. Nabors is a Mississippi native and grew up in a car family. His grandfather owned and operated Nabors Motor Company, the local Ford dealer in Columbus, MS. Dr. Nabors dad was a dentist in the Navy and private practice for over 40 years. Dr. Nabors, Sr. still lectures and does research in salivary diagnostics and the importance of oral bacteria and its role in the health of the body. Dr. Nabors wife, Lesley, is from Dickson, TN.  They have three kids. Wright, the oldest, is at the University of Tennessee, Knoxville. Brett is 16, Sophie is 13 and they all are avid sports fans. Dr. Nabors favorite thing is spending time with his family. However, when he does have some time off, he spends it at his “shop in the woods” down in Fairview, TN. He restored an old building and uses it to restore and work on vintage Ford cars. Although, he graduated from the University Of Tennessee College Of Dentistry and has a son at the University of Tennessee. But he still has a soft spot for Mississippi State Football.

The New York Times bestseller that will help you get off the “escalator” and tackle the work that leads to real success How do successful people achieve results? In short, they do it the old-fashioned way, with focus and self-discipline. Popular speaker and strategist Rory Vaden presents a simple program for “taking the stairs”—that is, resisting the temptations of “quick fixes,” eliminating distractions, and transcending personal setbacks in order to reach your goals. Whatever your vision of success is, this proven program will help you get there—one stair at a time.

Our 2018 Team of the Year recognizes not just the outstanding effort of the team but the heroic efforts of their doctor. When 50 inches of rain and almost 19 Trillion gallons of water fell on Texas, this team jumped into action helping family, friends, neighbors and complete stranger with any task that needed to be done. Their doctor…for four straight days, volunteer managed a shelter at the local high school where they served 286 people, coordinated over the activities of over 300 volunteers and provided emergency care for 89 Nursing Home residents who arrived without charts, medication or staff to help. As the immediate crisis ended, the team even gathered at the office and after cleaning it up from the damage that came from the storm, made the distributed over 900 hygiene kits to 7 different shelters and donation centers. The full story of this experience and this team would take us hours to tell…but might be best described in the words of one team member. She worte, “This is seriously the best family ever to work together! I am truly grateful for each and every one of them. How can a dental practice be so little about clinical dentistry and so much about the people?! When your team understands that we take care of each other first, and the awesome by-product of that is stellar patient care...now that is a beautiful thing! They're going to have to bury me here, because these people- the docs, the assistants, the hygienists, and the admin...they rock my world!"

Ballard Dental Laboratories is a state of the art dental prosthetics company. Ballard specializes in implant restorations and CAD/CAM Technologies. Ballard is also heavily involved in sharing its expertise with developing countries through its partnership with Smiles for Life Foundation. Ballard Laboratories is a strong asset to your dental practice. We understand that time spent adjusting crowns is time spent away from other patients and from growing your business. We work tirelessly to ensure minimal adjustment while seating restorations. Our products are crafted here in the United States with high-quality materials so you can expect superior product every time. Through our online client portal, the entire ordering experience is simple and streamlined for you and your staff. Our online system allows you to quickly request a pick-up, easily submit cases (including pictures), and track cases through the process to see when the case will be delivered. For typical lab communication, automation is here. We at Ballard Laboratories value our relationships with dental offices. With this in mind, we offer in-house continuing education courses on implants and cosmetic restorations. With us as your lab partner, you’ll spend much less energy stressing about and adjusting restorations. You’ll have the time and energy for what really counts--making your patients smile.

Steve Anderson brings insights into team motivation and productivity that will help you retain the exceptional team members you already have, create even better team members from your exiting talent base and create a legacy of team productivity and motivation that will improve your practice and the quality of your work life.

Daniel H. Pink is the author of six provocative books -- including his newest, WHEN: The Scientific Secrets of Perfect Timing. WHEN is a New York Times, Wall Street Journal, USA Today, Washington Post, and Publishers Weekly bestseller. Pink's other books include the long-running New York Times bestseller A WHOLE NEW MIND and the #1 New York Times bestsellers DRIVE and TO SELL IS HUMAN.

Copy the genious of Crown Council mentor - Dr. Kate Gross!  The dental group she has built with her husband, Dr. Guy Gross, is a source of pride and achievement. “There’s nowhere else I’d rather work than side-by-side with my husband, my father (2002-2013 when he retired), and my brother (2013 to present). “It is truly a family practice - one that was built on my family working together - and one that takes care of families at every stage of life experience. I like the variety, the fast pace, and the patients that I see grow and change throughout the years. The best part of my job is the deeply caring, highly skilled, and truly awesome professionals that I work side-by-side with. Aside from my family, these are the people that I spend the most time with, and I greatly value them and enjoy their company!” Dr. Gross earned her Bachelor of the Arts in Human Biology from the University of Kansas in 1998, and her Doctorate of Dental Surgery from University of Missouri-Kansas City in 2002. She has continued to learn more about dentistry and patient care through continuing education in orthodontics and oral sedation. In fact, Dr. Kate has logged over 300 hours in orthodontic continuing education alone, gaining her Achievement status in the credentialing process through the American Orthodontic Society.